[AusNOG] Complexity is not an excuse for an industry-wide cop-out (was Re: Conroy quit.)

[Darren Moss]

It's not a "market failure" - it is what it is.

Why be obsessed with how fast the thing can go... why not look instead of what do I need it for.

Maybe 100MBps is not needed, maybe 1:1 contention is not required. If the solution was wireless I couldn't care less so long as it works.

The (retail) price difference between offerings is somewhere around $20 per month. A few cups of coffee or 1 lunch.

Yes there are ISPs who do cheap but if you are looking for cheap it's likely you'll never be happy because support will be crap or they resell someone else and you are 2 layers down or the service is oversubscribed, etc etc bla. Bla.

The one good thing about connectivity in NZ is Chorus (aka Telstra Wholesale but so much better) - well setup and every provider has equal access + equal support to fix problems.

Even in regional/rural locations we have excellent support - ie: next day onsite support.... I've had techs 200klms from Auckland onsite on Saturday without me asking. I'll pay $79 a month for that anytime.

Here in Melbourne it's a very different story.


D.


-----Original Message-----
From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Alan Maher
Sent: Tuesday, 20 September 2016 6:17 PM
To: Jared Brown
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Complexity is not an excuse for an industry-wide cop-out (was Re: Conroy quit.)

The nature of the beast is that XYZ large company tenders for a contract to provide connections to a certain area.
Then in turn, they sub contract to various other smaller players at a rate that ensures they make a profit, and the little guys wear all the risk.
This is normal in construction generally.
When the little guy strikes a problem, the big guy says "so what?"
And the little guy goes under, or walks away.
Quality? I don't think so.


On 20/09/2016 7:59 p.m., Jared Brown wrote:
>> From: "Alan Maher"
>>
>> Anyone who has visited NZ might have a clue that the topography ensures that
>> the cost of dragging any kind of cable internally is expensive.
>    While undoubtably true, this topography premium certainly should be included in the regulated rate for local loop charges. My question basically boils down to, are there any market structure (failures) similar to Australia that structurally make it unfeasible to have good broadband in New Zealand for $55(ish) plus a possible overseas bandwidth premium? The cost of the local loop does not appear to be one.
>   
>> Who ever is cheapest wins the job, and whether they perform, or screw
>> up, is something that is not visible to the consumer.
>    That sounds like a failure of procurement. Is the government agency lacking in oversight or qualifying bidders, or is this just a case of occasional nuisances that gets sorted in the background once the government catches up on the shoddy work being done and gives the contractor the boot? Or is the government losing money on the crappy installs? You'd think there'd be both oversight, inspections and proper acceptance reviews of work delivered plus penalties for non-conformance and tardiness.
>
>
> Jared


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