[AusNOG] Google Recovery Contact

[Chad Kelly]

On 10/31/2016 12:00 PM, ausnog-request at lists.ausnog.net wrote:
> Hi Guys,
>
> I have a client that has had their google account hacked and google support is doing nothing to help them get it back. This is the second time this has happened.
>
> We go through the password recovery process and get to the point where it asks for a recovery email address. The email address used has been closed and google wont allow it to be re-opened

Hi This stuff is security 101.

Your client shouldn't be using another Google account as a recovery 
email for an already hacked Google account.

The recovery account should be on a totally separate domain and a 
separate network  for rather obvious reasons.


-- 
Chad Kelly
Manager
CPK Web Services
web www.cpkws.com.au
phone 03 9013 4853