[AusNOG] Ongoing Telecube issues

[Shaun]

Whirlpool (http://forums.whirlpool.net.au/forum-replies.cfm?t=2531065&p=29#r568)


John.M
Telecube


Please email support I have a fix available to bring the 1300 numbers back up

We've several thousands of 1300 numbers to work through and will be processing emailed requests first


________________________________
From: AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Jacob Gardiner <jacob at jacobgardiner.com>
Sent: Sunday, 22 May 2016 3:59:11 PM
To: ausnog at lists.ausnog.net
Subject: [AusNOG] Ongoing Telecube issues

Hi all,

Does anybody on list here knows anybody over at Telecube that can help me out with a current outage, or have a quick way to port a 1300 number to another provider to help restore service?

In short, a number of crucial, client facing 1300 numbers are offline and have been for over 24 hours, telecube's phone support doesn't answer, maybe due to the same outage and their email support doesn't appear to be manned.

I appreciate it's Sunday and everybody is away from their screens, but i'm worried about the Monday morning surge which is now hours away.

Cheers

--
Jacob Gardiner
@jacobgardiner<http://twitter.com/jacobgardiner>

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