[AusNOG] Telstra mobile down "nationwide"

Tue Feb 9 16:10:46 EST 2016

Traceroute failing in this fashion is an indication that network admins
at Telstra (or .gov.au) subscribe to the terrible notion that dropping
all ICMP is a sensible firewall strategy.  If this is the case, and you
have an MTU mismatch, you now also have a PMTUD problem, and
requests/responses may get dropped as over-sized.

On 02/09/2016 15:05, Shane Chrisp wrote:
> On 09/02/16 12:01, Joseph Goldman wrote:
>
> Yep, that was just my fat fingers. I am trying to get to the
> triplezero.com.au but no go.
>
> traceroute to www.triplezero.gov.au (115.178.104.72), 30 hops max, 60
> byte packets
>  1  10.0.136.1 (10.0.136.1)  0.122 ms  0.091 ms  0.106 ms
>  2  203.161.94.1.static.amnet.net.au (203.161.94.1)  1.609 ms  1.719
> ms  1.782 ms
>  3  te8-1.cr01.wa.amcom.net.au (203.161.64.62)  1.410 ms
> te8-1.cr02.wa.amcom.net.au (203.161.64.66)  1.396 ms
> te8-1.cr01.wa.amcom.net.au (203.161.64.62)  1.491 ms
>  4  te3-2.br02.wa.amcom.net.au (203.161.65.65)  1.471 ms  1.640 ms
> 1.618 ms
>  5  ten-0-0-0-823.bdr01.per02.wa.VOCUS.net.au (175.45.85.233)  1.608
> ms  1.590 ms  1.580 ms
>  6  TenGigE0-1-0-2.pie8.perth.telstra.net (139.130.110.93)  2.129 ms
> 2.407 ms  2.396 ms
>  7  bundle-ether7.pie-core1.perth.telstra.net (203.50.6.188)  5.444 ms
>  4.102 ms  4.095 ms
>  8  bundle-ether6.way-core4.adelaide.telstra.net (203.50.11.16) 
> 34.866 ms  34.887 ms  34.887 ms
>  9  bundle-ether9.exi-core10.melbourne.telstra.net (203.50.11.93)
> 48.922 ms  48.935 ms  48.925 ms
> 10  bundle-ether12.chw-core10.sydney.telstra.net (203.50.11.124) 
> 63.879 ms  63.894 ms  63.884 ms
> 11  bundle-ether2.civ.core2.canberra.telstra.net (203.50.6.82)  71.834
> ms  71.845 ms  70.450 ms
> 12  Bundle-Ethernet1.civ-edge901.canberra.telstra.net (203.50.8.35)
> 69.126 ms  69.138 ms  69.042 ms
> 13  telstr1248.lnk.telstra.net (165.228.21.206)  68.991 ms  68.981 ms
> 68.926 ms
> 14  * * *
> 15  * * *
> 16  * * *
> 17  * * *
> 18  * * *
> 19  * * *
> 20  * * *
> 21  * * *
> 22  * * *
> 23  * * *
> 24  * * *
> 25  * * *
> 26  * * *
> 27  * * *
> 28  * * *
> 29  * * *
> 30  * * *
>
>
>> You would have problems with trip*p*lezero.gov.au ;)
>>
>> The link below works fine for me though
>>
>> On 09/02/16 14:57, Shane Chrisp wrote:
>>> On 09/02/16 11:50, Nick Stallman wrote:
>>>
>>> Is anyone else having trouble reaching the tripplezero.gov.au website?
>>> I am guessing its related to the outage.
>>>
>>>
>>>> Not correct:
>>>> http://www.triplezero.gov.au/Pages/Usingotheremergencynumbers.aspx
>>>>
>>>> 112 is a secondary emergency number that can be dialled from mobile
>>>> phones in Australia. Special capabilities, including roaming, once
>>>> only
>>>> existed when dialling 112, however mobile phones manufactured since
>>>> January 2002 also provide these capabilities when dialling Triple Zero
>>>> (000) to access the Emergency Call Service.
>>>>
>>>> There is a misconception that 112 calls will be carried by
>>>> satellite if
>>>> there is no mobile coverage. Satellite phones use a different
>>>> technology
>>>> and your mobile phone cannot access a satellite network.
>>>>
>>>> On 09/02/16 14:47, Serge Burjak wrote:
>>>>> Never use 000, use 112. 112 will roam to strongest provider, 000
>>>>> won't. Also it works in most if not all GSM countries.
>>>>>
>>>>> On 9 February 2016 at 13:16, Robert Hudson <hudrob at gmail.com> wrote:
>>>>>> I can't call other Telstra mobiles, or my Telstra landline from my
>>>>>> Telstra
>>>>>> mobile phone.  The Telstra landline can't make any outgoing calls,
>>>>>> but can
>>>>>> receive calls from my work phone (which is provided by MacTel).
>>>>>>
>>>>>> Calling 132200 or 133933 results in no answer - amusingly, Telstra's
>>>>>> social
>>>>>> media people are suggesting that I call those numbers to report a
>>>>>> phone
>>>>>> service not working (including my home phone line which is listed
>>>>>> for
>>>>>> medical emergency use).  I just got told it's OK that the home line
>>>>>> is down,
>>>>>> our Telstra mobiles will apparently roam to other networks to place
>>>>>> emergency calls (which I assume just means to 000).
>>>>>>
>>>>>> Fun times for Telstra...
>>>>>>
>>>>>> On 9 February 2016 at 14:08, David Hughes <david at hughes.com.au>
>>>>>> wrote:
>>>>>>>
>>>>>>> Just in case you haven't noticed your phone being quieter than
>>>>>>> normal,
>>>>>>> Telstra's mobile net is having issues nation wide.  I can call
>>>>>>> landlines but
>>>>>>> there appears to be no handoff to other mobile networks. Hit the
>>>>>>> news at
>>>>>>>
>>>>>>>
>>>>>>> https://au.news.yahoo.com/technology/a/30772132/telstra-mobile-network-down-across-australia-reports/
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Thanks
>>>>>>>
>>>>>>> David
>>>>>>> ...
>>>>>>> _______________________________________________
>>>>>>> AusNOG mailing list
>>>>>>> AusNOG at lists.ausnog.net
>>>>>>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>>>>>
>>>>>>
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>>>>>>
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>>>>
>>>
>>>
>>
>>
>>
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>
>