[AusNOG] Outage Telstra Wholesale?

Tue Aug 16 10:30:35 EST 2016

Hi Andrew/Anthony,

I'm really going to resist getting into a flame war here.
I'm also mindful of the ausnog rules about professional respect.

Diverse paths or protection are a option when buying services from any
carrier.
It's cheaper not to buy protection, but you really need it when something
hits the fan. - (eg.a cable cut or router issue).

As mark has said, Are you paying for diverse paths or protection on your
services?

As a general note;
Some cable cuts can be hard to fix and take time - could be washed away,
could be difficult access, could be remote, could be a damn hard repair job
etc.
There is no magic powers when it comes to repairing cable cuts, just very
hard working splicers and field staff.

Note2: if you are a Telstra Wholesale customer, Please refer to the
customer portal for updates about this current cable cut.
Please speak to your Telstra Wholesale service manager if you don't
currently have access to the portal.
This is updated as information about comes to hand.

On Tue, Aug 16, 2016 at 9:40 AM, Andrew Kitchen <a.kitchen at xi.com.au> wrote:

> Telstra wouldn’t know what magical powers is and as for diverse paths that
> costs money and they stopped spending money on their networks a long time
> ago.  Until it started to fall apart around them now they think they can
> throw a bucket load of cash at it to fix what they neglected to fix years
> ago.
>
>
>
> I still wonder why Australia’s keep giving their cash to the idiots.......
>
>
>
> Regards
>
>
>
> Andrew
>
>
>
> [image: [image]]
>
>
> Andrew Kitchen | Business DevelopmentStrategist
> PO Box 3279, The Pines, Victoria, 3109
> T 1300 789 299 D 03 9909 3102 *M* 0449 561 461 F 03 8611 7946
> a.kitchen at xi.com.au | www.xi.com.au
>
>
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> *From: *AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Anthony
> Bortolotto <a.bortolotto at infinite.net.au>
> *Date: *Tuesday, 16 August 2016 at 9:18 AM
> *To: *Joseph Goldman <joe at apcs.com.au>, Nathan Brookfield <
> Nathan.Brookfield at simtronic.com.au>
> *Cc: *"ausnog at lists.ausnog.net" <ausnog at lists.ausnog.net>
>
> *Subject: *Re: [AusNOG] Outage Telstra Wholesale?
>
>
>
> Fibre cut between Charlotte and Parramatta since 9:58am yesterday. Some of
> our QLD services are out. No update since 4:23pm either.
>
>
>
> Looks like Telstra is Thriving On their Magical technological powers
> again. Have they heard of diverse paths?
>
>
>
> Regards,
>
> *Anthony Bortolotto | Infinite Networks*
>
> *P* 1300 790 337 | www.infinite.net.au
>
> Unit 6 / 42 Geils Court Deakin West ACT 2600 Australia
>
>
>
> *From:* AusNOG [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Joseph
> Goldman
> *Sent:* Monday, 15 August 2016 7:28 PM
> *To:* Nathan Brookfield <Nathan.Brookfield at simtronic.com.au>
> *Cc:* ausnog at lists.ausnog.net
> *Subject:* Re: [AusNOG] Outage Telstra Wholesale?
>
>
>
> I have a large number of services in Mackay area all still online so must
> be provider / backhaul specific.
>
> On Mon, Aug 15, 2016 at 7:13 PM, Nathan Brookfield <
> Nathan.Brookfield at simtronic.com.au> wrote:
>
>
>
> We have had NBN services down in the same area, faults came in after 430.
>
>
>
> Coincidence?
>
>
> Nathan Brookfield
>
> Chief Executive Officer
>
>
>
> Simtronic Technologies Pty Ltd
>
> http://www.simtronic.com.au
>
>
> On 15 Aug. 2016, at 18:13, Paul Walters <paul.walters at walthome.com> wrote:
>
> HI All,
>
>
>
> I have a client in Mackay that is having internet issues. Someone has
> pointed me about a possible cable cut in dubbo that might be affecting
> it????
>
>
>
> Anyone got any information?
>
>
>
> the whole NTD seems to be active all their internal stuff works and a
> secondary link they have.
>
>
>
> Cheers
>
>
>
> --
>
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