[AusNOG] Vocus Issues in QLD

[Nathan Brookfield]

VOCUS OUTAGE - Ref:10217153 - Edge Device in Brisbane
-----------------------------------------------------

Ticket ID: 28484
URL: https://simtronic.support/staff/index.php?/Tickets/Ticket/View/28484
Name: noreply at vocus.net<mailto:noreply at vocus.net>
Email address: noreply at vocus.net<mailto:noreply at vocus.net>
Creator: User
Department: Notifications
Staff (Owner): -- Unassigned --
Type: Service Fault
Status: Open
Priority: Medium - Severity 3C
SLA: Default 12 Hours Plan
Template group: Default
Created: 01 August 2016 09:00 AM
Updated: 01 August 2016 08:49 AM
Reply due: 01 August 2016 08:49 PM<x-apple-data-detectors://7> (12h 0m 0s)
Resolution due: 03 August 2016 08:49 AM<x-apple-data-detectors://8> (2d 0h 0m)




Dear notifications Notifications,

Reference: #10217153<tel:10217153>
Event Start Date/Time: Sunday 31st July 2016 at 22:30 (UTC)
Location of Work: Brisbane
Customer Impact: Only full table BGP customers will be experiencing session flaps.

Description of Events:

Please be advised that we have identified an issue with one of our Edge devices in Brisbane.
Only full table BGP customers are affected.

Vocus engineers are working to establish the cause of the failure and to bring the connected services back online.

Nathan Brookfield
Chief Executive Officer

Simtronic Technologies Pty Ltd
http://www.simtronic.com.au

On 1 Aug. 2016, at 08:53, A Gibson <noc at techphoria.org<mailto:noc at techphoria.org>> wrote:

Yes I am having issues in two different Data Centres.

Regards
AG

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Travers Stark
Sent: Monday, 1 August 2016 8:48 AM
To: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: [AusNOG] Vocus Issues in QLD

Hey Guys,

Is anyone else experiencing any Vocus IP transit issues in QLD?.

Started at about 6:50am today.

Session drops and only learning partial routing tables..


Thanks




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