[AusNOG] Semi-Off-list | Porting NBN phone number to another VoIP carrier

[paul+ausnog at oxygennetworks.com.au]

Porting numbers when NBN is involved seems to be a nightmare.
 
We have been trying to port a PSTN number from Telstra to our VOIP for weeks, the problem is that as it's in an NBN disconnection area NBN have marked it as pending disconnection so the VOIP carrier isn't able port it, it's really a nightmare when NBN is involved with anything.
 
Regards
Paul
 
From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Joseph Goldman
Sent: Wednesday, 13 April 2016 11:08 AM
To: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Semi-Off-list | Porting NBN phone number to another VoIP carrier
 
With the process moving to RAN verification it shouldn't have any problems. You put the application to the new provider and provide the account number that is on the invoice that Telstra bill you for the service on. What reasons have they given to deny this process? They shouldn't realistically have a say in the matter.
On 13/04/16 11:04, Cameron Murray wrote:
Guys, 
 
We have spent months trying to have a number ported from a Telstra NBN / TIPT to an external VoIP provider.
 
Each application Telstra come back with a different reason as to why they cannot facilitate the port.
 
Has anyone had any experience with a similar situation and had success?
 
TIA
 
Cameron.



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