[AusNOG] Amazon Direct Connect in Global Switch sucking

[Geordie Guy]

Mmmmmm, that doesn't seem to make a lot of sense, either from a problem or
a solution perspective.  We have a dedicated fibre link to another
business.  There's not contention or oversubscription to exist in the way
that I usually use these words - it's a point to point service.  I get that
there's "never mind the man behind the curtain" stuff I'm willfully
ignoring but anecdotally this is meant to go somewhere near a gig and
doesn't. Also I'm not sure who else you go to for Amazon direct connect.

I've got some great replies off list so thanks all.

On Fri, Sep 18, 2015 at 12:34 PM, Paul Wilkins <paulwilkins369 at gmail.com>
wrote:

> Nothing to be done. They're oversubscribed and TCP does what it does.
> You're not going to see better performance. They know they have packet loss
> as their monitoring tells them. If you're not getting the performance you
> pay for under your SLA, go somewhere else.
>
> Paul Wilkins
>
> On 18 September 2015 at 08:58, Geordie Guy <elomis at gmail.com> wrote:
>
>> Hi folks,
>>
>> We've had direct connect for a while through AWS and Global Switch (we're
>> a PIPE (so TPG)) customer and got it organised through them.
>>
>> Does anyone have one of these and similarly struggle to get any donk out
>> of it?  We see 2-3% output drops and average bandwidth of 400Mbps on an
>> alleged 1Gbps link.  We've moved it to another terminating device, replaced
>> SFP, conducted shine tests both directions (-6dB roughly, hunky dory) and
>> the thing just won't GO.
>>
>> Starting to get intensely frustrated.  Any replies appreciated.
>>
>> G
>>
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>
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