[AusNOG] Outage - Telstra Fibre - Port Melbourne

[Mark Currie]

UPDATE


All Telstra Fibre services have been restored as of 4:20am this morning.

Mark Currie

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Mark Currie
Sent: Monday, 18 May 2015 11:19 PM
To: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Outage - Telstra Fibre - Port Melbourne

UPDATE received 9.31.pm


Telstra have advised that their cabling team is presently installing a fix to where the fibre was severed. They are confident it will be resolved in the next few hours. We expected the services to be operational by the morning.



Once the services have been restored we will request a formal RFO and details associated to the fibre break.

Mark Currie


From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Mark Currie
Sent: Monday, 18 May 2015 4:02 PM
To: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Outage - Telstra Fibre - Port Melbourne

Just had an update that ETR is expected before EOD (not sure if they mean COB or later?).

Mark Currie

From: Angelo Giuffrida [mailto:angelo.giuffrida at gmail.com]
Sent: Monday, 18 May 2015 1:36 PM
To: Ben Hohnke
Cc: Mark Currie; ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Outage - Telstra Fibre - Port Melbourne


There was not ETR provided to us, except that it was "fast tracked" for repair.
On 18 May 2015 12:59 pm, "Ben Hohnke" <settra+ausnog at gmail.com<mailto:settra%2Bausnog at gmail.com>> wrote:
That explains a lot.
Is there an ETR at all? My upstream isn't passing on any info at all regarding this fault. We simply lost link around 9.40am.
Thanks,
Ben

On Mon, May 18, 2015 at 12:55 PM, Mark Currie <MCurrie at laserfast.com.au<mailto:MCurrie at laserfast.com.au>> wrote:
We have been advised of a Telstra Fibre outage/breakage affecting multiple providers and clients out of Port Melbourne (probably NextDC M1) since earlier today.

Telstra apparently have engineers onsite accessing/repairing the breakage currently.

Mark Currie

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