[AusNOG] Warrant-less Info Requests / Cost Recovery

[James Hodgkinson]

It WILL take much more than 60 seconds to:

verify the requestor’s identity,
the parameters of the request,
do the lookup,
format it appropriately
send it
generate the bill
manage payment receipt, when it inevitably goes wrong
… should I go on?

This doesn’t include the sunk costs of the infrastructure to host it on, and recovering that cost.

Is there mention of penalties for when your $system goes bye bye (fire/flood/hacker/MTBF of hdd’s) and you can’t respond?

James





On 18 March 2015 at 2:17:21 pm, Paul Brooks (pbrooks-ausnog at layer10.com.au) wrote:

They'll tell you you're dreaming.

counter-view...

Remembering that Telstra recently announced they'll charge $25 to process a simple request - the same amount they charge a LEO.

If you've built even a dodgy lookup system, should it really take more than 60 seconds to type in an IP address, a start date/time, an end date/time, and have the lookup system (that the Gov will help contribute to your reasonable costs to build *cough*) decrypt the RADIUS database for the time window, and extract a dump of records for that IP address?

If you think you'll be able to charge $500 - $1000, you'd better be prepared to explain to the CAC why you have to have a live person ruffling through a set of filing-cabinet of printed-out A4 sheets of paper with your records printed on them. They might be the Gov't, but even they know we have computers do do this sort of database lookup these days.


On 18/03/2015 1:27 PM, Andrew Yager wrote:
Hi Terry,

We are taking the view that this is an exercise that is equivalent of up to 2 hours technical services, and given the costs of verifying and ensuring compliance, our standard cost for a request will be $500 per request.

For greater time periods (e.g. reporting on two years), our charging rate will extend to $15 000 for this service.

More complicated requests (such as access logs from a web server) will also attract higher rates.

I’d encourage everyone to ensure that their costs are reasonable relating to the amount of work - and the opportunity cost associated with complying with this daft legislation.

Andrew

--
Andrew Yager, Managing Director   (MACS Snr CP BCompSc MCP JNCIA-Junos)
Real World Technology Solutions Pty Ltd  - IT people you can trust
ph: 1300 798 718 or (02) 9037 0500
fax: (02) 9037 0591
http://www.rwts.com.au/









On 18 Mar 2015, at 1:11 pm, Terry Sweetser <terry+AusNOG at skymesh.net.au> wrote:

Hello Noggers,

I'm wondering what policies and pricing any/all of your organisations have in place to "recover" costs when asked for (meta-)data about ip addresses, customers and so on?

Given the transition for 2-year retention and the expansion of the (meta-)dataset to be retained, what plans are in place to charge reasonable fees to state and federal LEOs for the data?

Is $200 a fair sum of money for an ip address match up?

Is $20,000 a fair sum of money for a dump of the (up to) 2 years of data for an ip address or customer?

--
http://about.me/terry.sweetser

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