[AusNOG] TPG acquires iiNet

Bob Woolley boblobsta at gmail.com
Fri Mar 13 11:47:49 EST 2015


I was referring to the wholesale / business side of things.
I can't comment on the resi side I'm not terribly familiar with that.

 - Bob

On 13 March 2015 at 10:40, Brayden Hull <brayden at brayden.id.au> wrote:

>  I thought iiNet was the one that took over AAPT's residential customers?
>
> http://www.iinet.net.au/aapt/
>  ------------------------------
> From: Bob Woolley <boblobsta at gmail.com>
> Sent: ‎13/‎03/‎2015 8:28 AM
> To: Nick Stallman <nick at agentpoint.com>
> Cc: ausnog at lists.ausnog.net
> Subject: Re: [AusNOG] TPG acquires iiNet
>
>  Sadly I would have to cite the TPG - AAPT takeover.
> AAPT was a profitable brand with excellent support and local staffing, but
> TPG wanted to make it significantly more profitable by destroying the
> customer service.
>
>  I fear the same for iiNet :(
>
>
>  - Bob
>
> On 13 March 2015 at 10:20, Nick Stallman <nick at agentpoint.com> wrote:
>
>> I haven't seen anywhere saying that TPG will change the business at all.
>> Why can't they keep iiNet as a premium brand with onshore support?
>> Then they'd probably still be able to pass on cost savings to iiNet
>> customers due to economy of scale.
>>
>> Although TPG's support must have improved at some point as when I got NBN
>> a month ago they were excellent, ringing me proactively an hour after an
>> appointment was missed and checking up afterwards as well.
>> Sure its offshore but I could actually understand them which is quite
>> nice.
>>
>>
>> On 13/03/15 09:20, Joseph Goldman wrote:
>>
>> When does the ACCC step in and consider TPG amassing a monopoly? Are we
>> far off?
>>
>> Also - for a lot of providers this 'could' be good news. TPG are quickly
>> having the reputation of diminishing the brands they purchase through cost
>> cutting measures. ISP's like iiNet were prided on local support etc, this
>> could see a mass of users soon looking for a new ISP with local support, if
>> TPG follow their trends.
>>
>> On 13/03/15 09:11, Andrew Yager wrote:
>>
>> For those of you who have been living under a rock (like me) you may have
>> missed the news... TPG has acquired iiNet for 1.4 billion.
>>
>>  http://mobile.crn.com.au/Article.aspx?CIID=401594&type=News
>>
>>  Fun times for the industry with one less big player...
>>
>>  Andrew
>>
>> Sent from my mobile device
>>
>>
>>
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>> Nick Stallman
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