[AusNOG] iiNet Rep. - PPPoE

[Mark ZZZ Smith]

"Resolution:
Staff will be rebooting hardware to resolve an outstanding fault."


So I'm hoping that 'rebooting' isn't the only thing they did to 'resolve' the fault. That won't prevent it happening again in a some arbitrary amount of time in the future.


________________________________
From: Greg Foletta <puglet at puglet.net>
To: John Edwards <jaedwards at gmail.com> 
Cc: "ausnog at lists.ausnog.net" <AusNOG at lists.ausnog.net> 
Sent: Friday, 16 January 2015, 19:57
Subject: Re: [AusNOG] iiNet Rep. - PPPoE



Thanks everyone,

Purportedly an issue with one of the MSAN line cards:
http://forums.whirlpool.net.au/forum-replies.cfm?t=2360381

Also it was a little cheeky of me to post this to AusNOG, so thanks for letting this fly.





On 16 January 2015 at 17:22, John Edwards <jaedwards at gmail.com> wrote:

There is a charming problem in one commodity PPPoE router where the PPP session crashes if it ever receives PADO responses from more than 2 BNG's.
>
>
>Not trivial to debug!
>
>
>John
>
>Sent from my iPhone
>
>On 16 Jan 2015, at 2:00 pm, Brad Gould <bradley at internode.com.au> wrote:
>
>
>End users can not tell if the PADI is actually getting upstream far enough for a PADO to be generated and then passed back... so I'd guess there is "just" a dataflow problem - "no auth" in helpdesk friendly terms.
>> 
>>You might be over thinking it, and you probably need to engage with helpdesk to work through it.
>> 
>>Brad
>> 
>> 
>>From:AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Greg Foletta
>>Sent: Friday, 16 January 2015 12:27
>>To: ausnog at lists.ausnog.net
>>Subject: [AusNOG] iiNet Rep. - PPPoE
>> 
>>Hello,
>>
>>Is there an iiNet representative that could contact me off list?
>>I have an iiNet customer who is not receiving a PADO reply to to their PPPoE PADI.
>>
>>Trying to communicate this up through the front end support is proving to be very difficult.
>>Thanks
>_______________________________________________
>>AusNOG mailing list
>>AusNOG at lists.ausnog.net
>>http://lists.ausnog.net/mailman/listinfo/ausnog
>>


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