[AusNOG] Customer notification tools

[Shaun McGuane]

Wolfe,

We use https://www.statushub.io/ which is great also.

Regards
Shaun


 

-----Original Message-----
From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Tim Raphael
Sent: Wednesday, 14 January 2015 11:20 AM
To: Greg Markey
Cc: AusNOG
Subject: Re: [AusNOG] Customer notification tools

+1 for statuspage.io

It's fast and easy to use and does integrate with some monitoring systems.

Regards,

Tim Raphael

> On 14 Jan 2015, at 8:01 am, Greg Markey <Greg.Markey at optiver.com.au> wrote:
> 
> statuspage.io is reasonably good and integrates with other monitoring software/services (for a price).
> 
> -----Original Message-----
> From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Sam 
> Wilson
> Sent: Wednesday, 14 January 2015 10:55 AM
> To: Wolfgang Nagele (AusRegistry)
> Cc: AusNOG
> Subject: Re: [AusNOG] Customer notification tools
> 
> I stumbled on http://www.system-status-dashboard.com/ while looking around for similar things. But I echo the lack of decent comm's tools.
> I guess the real question is do you just want mass communication (twitter, mailman, status pages etc), or do you want a service specific tool. I find its much harder to find a comms tool linked to a CMDB so you can say "hey link X is going down, these clients need to know".
> 
> Sam
> 
>> On Wed, Jan 14, 2015 at 9:48 AM, Wolfgang Nagele (AusRegistry) <wolfgang.nagele at ausregistry.com.au> wrote:
>> Hi,
>> 
>> I am currently looking into better options for customer notifications.
>> Been searching but to my surprise haven’t found anything that I would 
>> consider decent so far. What tools are you using to notify your 
>> customers of outages/incidents to a given service?
>> 
>> Cheers,
>> Wolfgang
>> 
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