[AusNOG] Out Of Band Voice Alerting

[Josh Tipping]

I use IMS-4000 at our private DC – seems to cover everything you are after, and we haven’t had any problems with it. It’s reliably been used to alert on issues from sensors and smp in cooling and chiller systems, temp sensors, damp floor sensors, interface outages etc, primarily for us by calling out over PSTN and email alerts. DTMF acknowledgement is used to stop the system from continuing its hunt group of phone numbers. It’s a (3RU?) physical appliance with battery backup, zero issues with it in 3+ years.

Josh Tipping


From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Ben Cooper
Sent: Friday, 13 February 2015 3:21 AM
To: P. D. Castle
Cc: ausnog at ausnog.net
Subject: Re: [AusNOG] Out Of Band Voice Alerting

http://www.sensaphone.com/ims-solutions.php

These guys appear to be the maker of the IMS, on face value it looks like this is what you want, looking through the PDF's and what not it appears to nail all the features you want and more.

On Thu, Feb 12, 2015 at 10:12 PM, P. D. Castle <peter at castle.on.net<mailto:peter at castle.on.net>> wrote:

Good Evening All,

I'm in search of a product that is able to receive a trigger on a network interface and as an output event, dial a list of phone numbers and play a message.

This is to monitor highly critical infrastructure and other monitoring systems.

Features:
- Can be sent a trigger by something like an snmp trap, email, xml post, json, etc and poll via icmp and preferrably snmp
- As an event, dial a list of numbers and play a message
- A dtmf acknowledgement system would be nice but not essential
- Should be able to dial over pstn and gsm as a backup
- Would be nice to have some kind of battery backup
- Must be vendor supportable/replacable, etc and ideally be contained within a single chassis (less points of failure the better)

I've been looking at some of the EDAC products like http://www.edac.com.au/computer-room-monitoring/ims-4000.html

I know Emerson use EDAC for CRAC units sometimes but not entirely sure it's what we need.

Does anyone out there use something like this to great effect?

Regards,
Peter

Sent from my Samsung Mobile

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Ben Cooper
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Zeno Holdings PTY LTD
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