[AusNOG] gumtree support

[Sam Sarkis-UIP]

They have got to be one of the worse companies to deal with from a support point of view.

I think it is very poor form that there is no way of having a phone escalation to anyone nor to a way to go past what appears to be a outsourced helpdesk.



From: Jason Brown [mailto:Jason at browns.id.au]
Sent: Tuesday, 23 September 2014 7:57 PM
To: Skeeve Stevens
Cc: Sam Sarkis-UIP; ausnog at lists.ausnog.net
Subject: Re: [AusNOG] gumtree support

You mean scumtree is owned by Evilbay.

In response to OP.
At the end of the day, what you pay is what you get. I'm not surprised really.

On 23 Sep 2014, at 2:27 pm, Skeeve Stevens <skeeve+ausnog at eintellegonetworks.com<mailto:skeeve+ausnog at eintellegonetworks.com>> wrote:
Not a lot of people seem to know, but Gumtree is owned by eBay.


...Skeeve

Skeeve Stevens - eintellego Networks Pty Ltd
skeeve at eintellegonetworks.com<mailto:skeeve at eintellegonetworks.com> ; www.eintellegonetworks.com<http://www.eintellegonetworks.com/>

Phone: 1300 239 038; Cell +61 (0)414 753 383 ; skype://skeeve

facebook.com/eintellegonetworks<http://facebook.com/eintellegonetworks> ; linkedin.com/in/skeeve<http://linkedin.com/in/skeeve>

twitter.com/theispguy<http://twitter.com/theispguy> ; blog: www.theispguy.com<http://www.theispguy.com/>

[http://eintellegonetworks.com/logos/ein09.png]

The Experts Who The Experts Call
Juniper - Cisco - Cloud - Consulting - IPv4 Brokering

On 23 September 2014 10:52, Sam Sarkis-UIP <ssarkis at unitedip.net.au<mailto:ssarkis at unitedip.net.au>> wrote:

Hi All,

Does anyone know a better way other than Gumtree's website to get hold of someone in support.

We have had a case open for over 9 months with no resolution.

Thought I would give it a shot to see if is there anyone on the list that can help ?

Thanks



_______________________________________________
AusNOG mailing list
AusNOG at lists.ausnog.net<mailto:AusNOG at lists.ausnog.net>
http://lists.ausnog.net/mailman/listinfo/ausnog

_______________________________________________
AusNOG mailing list
AusNOG at lists.ausnog.net<mailto:AusNOG at lists.ausnog.net>
http://lists.ausnog.net/mailman/listinfo/ausnog
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20140924/b074f442/attachment.html>