[AusNOG] Vocus International Issues

[Brendan Baker]

Notification should have just gone out guys


Dear Recipient,

Start Date: Thursday 16th October 2014 at 09:55 (UTC)

Currently we are experiencing issues with our International Transit. We are treating this as the highest priority and we Vocus Engineers are currently investigating the fault.


Please contact Vocus NOC should you have any questions, comments or concerns.
Email: noc at vocus.net<mailto:noc at vocus.net>
Phone one of the following numbers:
Australia: 1300 855 845
New Zealand: 0800 629 778
International customers please call +61 2 8117 5909 or +64 9 915 1825


Regards,

Brendan Baker | Wholesale Account Manager

M: +61 407 034 742   D: +61 7 3177 0720   E: brendan.baker at vocus.com.au<mailto:%20brendan.baker at vocus.com.au>
P: 1300 88 99 88 or +61 2 8999 8999   W: www.vocus.com.au<http://www.vocus.com.au/>
A: 1A/47 Park Rd, Milton, QLD, Australia 4064


[cid:74E7965E-6385-4915-B4EA-14F8FC9E569F at vocus.local]


On 16 Oct 2014, at 8:03 pm, Andrew Yager <andrew at rwts.com.au<mailto:andrew at rwts.com.au>> wrote:

Same here. When I called the NOC (about 20 minutes ago) it took 5 minutes to extract that they were seeing issues, and I could in fact proceed to drop the peers again.

Looks like another late one…

Andrew

On 16 October 2014 20:57, Mark Dignam <mark at innaloo.net<mailto:mark at innaloo.net>> wrote:
Same here – I’ve had to disable the BGP sessions completely….  Again.

<sigh>

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>] On Behalf Of Nick @ Deltaband
Sent: Thursday, 16 October 2014 5:49 PM
To: ausnog at ausnog.net<mailto:ausnog at ausnog.net>
Subject: [AusNOG] Vocus International Issues

Evening,


Anyone else seeing issues with Vocus' transit?

Deja vu...

Domestic seems OK:

traceroute to www.telstra.com.au<http://www.telstra.com.au/> (144.140.108.25), 64 hops max, 52 byte packets

<snip>
 5  ten-0-2-0-175.bdr02.syd03.nsw.vocus.net.au<http://ten-0-2-0-175.bdr02.syd03.nsw.vocus.net.au/> (114.31.200.185)  16.012 ms  16.054 ms  16.947 ms
 6  ten-0-2-0-5.cor03.syd03.nsw.vocus.net.au<http://ten-0-2-0-5.cor03.syd03.nsw.vocus.net.au/> (114.31.192.60)  16.773 ms  16.877 ms  18.108 ms
 7  ten-1-0-0.bdr03.syd04.nsw.vocus.net.au<http://ten-1-0-0.bdr03.syd04.nsw.vocus.net.au/> (175.45.72.73)  16.079 ms  17.181 ms  17.067 ms
 8  tengigabitethernet8-4.ult2.sydney.telstra.net<http://tengigabitethernet8-4.ult2.sydney.telstra.net/> (139.130.73.105)  15.659 ms  16.168 ms  19.985 ms
 9  bundle-ether7-100.ken-core4.sydney.telstra.net<http://bundle-ether7-100.ken-core4.sydney.telstra.net/> (203.50.20.1)  17.298 ms  19.801 ms  16.995 ms
10  bundle-ether19.ken-core10.sydney.telstra.net<http://bundle-ether19.ken-core10.sydney.telstra.net/> (203.50.11.129)  18.559 ms  18.243 ms  19.524 ms
US based, not so much:

traceroute to 64.125.228.35 (64.125.228.35), 64 hops max, 52 byte packets
 <snip>
 5  ten-0-2-0-175.bdr02.syd03.nsw.vocus.net.au<http://ten-0-2-0-175.bdr02.syd03.nsw.vocus.net.au/> (114.31.200.185)  17.205 ms  16.383 ms  17.644 ms
 6  * * *
 7  *^C
N

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--
Andrew Yager, Managing Director   MACS (Snr) CP BCompSc MCP
Real World Technology Solutions Pty Ltd - IT people you can trust
ph: 1300 798 718 or (02) 9037 0500
fax: (02) 9037 0591
http://www.rwts.com.au/
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