[AusNOG] WAN link outages in Melbourne

[Tony]

The information I have is that its due a fibre break in/near Footscray  
exchange.

If this is the case then it would have to be close to being repaired as my  
experience suggests 6-10 hours is typical restoration times for backhoe  
fade. It is affecting a large number of people and so should be given a  
high priority to getting it fixed.



regards,
Tony.

On Wed, 14 May 2014 16:40:06 +1000, Robert Hudson <hudrob at gmail.com> wrote:

> Is anyone hearing anything at all on this?  Telstra won't talk to me as  
> I'm
> not a direct customer, and my provider says Telstra won't talk to them
> either (that's when I call the provider, who apparently don't believe in
> proactive communication during a widespread outage).
>
>
> On 14 May 2014 12:11, Robert Hudson <hudrob at gmail.com> wrote:
>
>> *facepalm*
>>
>> My specific carrier called, told us the issue was fixed.  Asked us to
>> reboot the onsite router.  That didn't work.
>>
>> They asked us to reboot the router and the CPE as well.  That didn't  
>> work
>> either.
>>
>> Turns out that they now acknowledge that it may be the Telstra issue  
>> that
>> others have reported - which makes me wonder what the hell they were
>> "fixing" to start with...
>>
>> For what it's worth, it's nearly two hours now that we've been down for,
>> I'd suggest others are in a similar position.  No information from  
>> Telstra
>> on an expected resolution time apparently.
>>
>>
>> On 14 May 2014 10:45, Robert Hudson <hudrob at gmail.com> wrote:
>>
>>> Hi all,
>>>
>>> Is anyone seeing any widespread network issues in the Laverton area  
>>> near
>>> Melbourne (or wider in the Melbourne area)?
>>>
>>> We've got a site down, we've called our WAN provider, and have been on
>>> hold (not even having spoken to anyone yet) for over 15 minutes now,  
>>> so we
>>> suspect they either have a problem themselves or their last-mile  
>>> partner (I
>>> believe it's Optus or Telstra) is having issues.
>>>
>>> Cheers.
>>>
>>