[AusNOG] BlackLotus Discontinue Free Guardian Service

Sun Jul 13 15:36:49 EST 2014

Dear Skeeve thanks for the introduction… and recommendations from Gary and John !

I’ve been thinking about how best to reply to the many questions asked already and came to the conclusion instead of writing a long email outlining our services I’d summarize a few quick points below and then provide a link for anyone who would like to read more information rather than blasting pages of text to everyone.

I’m also trying to be mindful to not release to much detailed information as I’ll be presenting at AusNOG 2014 this year and want to keep some things for my presentation so as a lead up to AusNOG this year I welcome you all to come and please come say hello me !

Ok, back to answering Skeeves questions …

Some of you might remember a email last year when I was calling for Participants, this is where our services have evolved from.
To begin within I’m also not going to comment directly on Black Lotus as I think that is unfair, however I will explain what we believe our key points of differences are below.

Long Version - http://www.micron21.com/ausnog-ddos-service.php

Short Version - Below

Question ?
How quick does the protection work.?

Answer:
This depends on the type of service you’re using; along with if you’re using manual or automatic diversion.

Using Micron21 as a permanent protection solution to protect an Australian network providing always-on continuous protection.
Using Micron21 as an ad-hoc protection solution with automatic diversion creates a delay between 30 seconds to 3 minutes as global BGP routes update with a more specific route.
Using Micron21 as an ad-hoc protection solution with manual diversion creates a delay notifying the network owner plus a delay between 30 seconds to 3 minutes as global BGP routes update with a more specific route.

Obviously the key is the faster you can react to an incoming DDoS attack the faster something can be done about it. The delay in BGP rerouting traffic is the same for any DDoS provider who relays on more specifically advertising segments of a network for protection.

Key Facts About Our Service

·         Micron21 being a Local Australian Company is not bound by the Patriot Act, so you’re working with a team of Australians!

·         Micron21 has been operating since 2007 and has been providing Local Australian Network DDoS Protection services to Australian Networks since 2013.

·         Micron21 Peers directly with almost every major Australian Network in some form, providing a direct way to establish BGP bilateral relationships for protection services.

·         We can protect a single /32 route if required without rerouting a /24 segment

·         Capable of supporting large attacks above and beyond customers protection level 34.11 Gbit Case Study Here - http://www.micron21.com/34gbit-ddos.php

·         No International GRE tunnels, we bring your international traffic back to Australia over our dedicated Southern Cross capacity

·         No GRE tunnels on your router, assuming we can peer with you directly (Pipe VIC, NSW, QLD, VIC IX and Megaport VCX) you we do not need to use GRE tunnels minimizing the CPU overhead on your routing platform.

·         Free 24/7 Local phone support by Australian Micron21 staff members for all mitigation events via our Australian Operation Centre

·         Local domestic traffic is cleaned within Australia solving all data sovereignty issues

·         International traffic is cleaned within Los Angeles and clean traffic is brought directly back to Australia via Micron21 dedicated Southern Cross capacity.

·         Future expansion into Singapore to combat DDoS traffic within Asia

·         Future expansion into Amsterdam to combat DDoS traffic within Europe

·         The benefit of establishing a direct local BGP session with Micron21 for protection and monitoring not over your IP transit service which would be isolated from typical attack traffic.

·         Pay us in Australian Dollars – No International banking fee or exchange rates

·         6 Month free trial for all Australian Networks

·         No lock in contracts – month to month commitment for our scrubbing services

·         Services available on Megaport – create a direct virtual cross connection

·         Services can be delivered via a physical cross connection in any of our Melbourne pop sites

·         Services can be delivered via Pipe Networks peering exchange points in VIC, NSW and QLD

·         Free interstate capacity backhaul (VIC, NSW, QLD) via any of our peering exchange points let us deliver traffic directly to you.

·         Official local DDoS service supported by NSFOCUS within APAC

·         We use the same hardware from NSFOCUS used by other international providers ADS 6020

·         Network Transparency – Micron21 network hidden from when you’re using our service from trace route

·         We do not charge you for clean traffic

·         We provide a 5gbit burst of on demand protection above the protection level you choose

Hope this clears everyone questions, if you have any more after reading the long version please just ask  !

Looking forward to meeting with many of you at AusNOG in Sydney at the Swissôtel on 4 and 5 September 2014.

Kindest Regards

James Braunegg
P:  1300 769 972  |  M:  0488 997 207 |  D:  (03) 9751 7616
E:   james.braunegg at micron21.com<mailto:james.braunegg at micron21.com>  |  ABN:  12 109 977 666
W:  www.micron21.com/ddos-protection<http://www.micron21.com/ddos-protection>   T: @micron21

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From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Skeeve Stevens
Sent: Saturday, July 12, 2014 4:55 PM
To: Gary Buckmaster
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] BlackLotus Discontinue Free Guardian Service

Actually yes.... I learnt more about Micron21 and Blacklotus the other day.  But rather than me repeating it and maybe getting it wrong, James, can you explain where Micron21 is like/better than BlackLotus as you have to me recently.

I only ask this, not as a sales thing for Micron21, but so the whole community can know the advantages without James having to explain it one by one

...Skeeve

Skeeve Stevens - eintellego Networks Pty Ltd
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Phone: 1300 239 038; Cell +61 (0)414 753 383 ; skype://skeeve

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On Sat, Jul 12, 2014 at 4:13 PM, Gary Buckmaster <gary.buckmaster at digitalpacific.com.au<mailto:gary.buckmaster at digitalpacific.com.au>> wrote:
Or for that matter, using a domestic service like Micron21 which is awesome and reasonably priced.

-------- Original message --------
From: Jared Hirst
Date:12/07/2014 15:39 (GMT+10:00)
To: Daniel Watson
Cc: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] BlackLotus Discontinue Free Guardian Service

It's cheap as to buy and if you find it protects you why not buy it?

On Saturday, July 12, 2014, Daniel Watson <Daniel at glovine.com.au<mailto:Daniel at glovine.com.au>> wrote:
Hi Guys

I woke up to this email, this morning.

I regret to inform you that after July 31st, we will no longer be offering Free Guardian Service. Any free services you have with Black Lotus will terminate on August 1st 2014.

Please let me know if you are interested in discussing moving to one of our Paid Protection for Networks plans. Since you are currently on Guardian, I can offer you a ramp discount to help with the new cost of the service.

Best Regards,

--

Christine Gaylor

Sales Team, Black Lotus Communications

I was wondering if any other providers on-list offer a free service or know of any other free services out there?

Regards,
Daniel Watson
Network Administrator / Network Operations Manager

E Daniel at GloVine.com.au<mailto:Daniel at GloVine.com.au>
W www.GloVine.com.au<http://www.GloVine.com.au>

--
Jared Hirst
Chief Executive Officer

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