[AusNOG] AAPT contact

[Nathan Brookfield]

I am going to guess here that they are not a direct customer hence needing to reach out, i could be wrong though!

Kindest Regards,
Nathan Brookfield

Chief Executive Officer
Simtronic Technologies Pty Ltd

Web: http://simtronic.com.au
Phone: 1300 592 330
Fax: (02) 4749 4950

On 11 Jul 2014, at 9:20, "Ivan Jukic" <ijukic13 at gmail.com<mailto:ijukic13 at gmail.com>> wrote:


I forgot to mention,  ask your Account Manager for a copy of the AAPT Escalations Matrix.

On 11/07/2014 9:00 AM, "Ivan Jukic" <ijukic13 at gmail.com<mailto:ijukic13 at gmail.com>> wrote:
Hi Tim,

Have you tried following the escalation path? 1800 007 228.

Cheers
Ivan


On 11 July 2014 04:43, Tim Hoffman <tim at cloudflare.com<mailto:tim at cloudflare.com>> wrote:
Hi all,

Apologies for the spam, posting here to try to achieve contact is being done as an absolute last resort.

We have been attempting (unsuccessfully) to contact AAPT through the normal channels over the last 2 weeks regarding a routing issue. Can someone within the routing/peering team at AAPT please reach out to me off-list to discuss.

Thank you,

Tim Hoffman
CloudFlare
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