[AusNOG] Global switch Level 4 Hard disk's

Nathan Brookfield Nathan.Brookfield at simtronic.com.au
Mon Jan 13 16:27:19 EST 2014


Because they would rather the gear get totally burnt than have people complaining about blown hard drives probably.... Seems fair!

Kindest Regards,
Nathan Brookfield (VK2NAB)

Chief Executive Officer
Simtronic Technologies Pty Ltd

Local: (02) 4749 4949 | Fax: (02) 4749 4950 | Direct: (02) 4749 4951
Web: http://www.simtronic.com.au | E-mail: nathan.brookfield at simtronic.com.au

-----Original Message-----
From: Jared Hirst [mailto:jared.hirst at serversaustralia.com.au] 
Sent: Monday, 13 January 2014 4:22 PM
To: Nathan Brookfield; Joseph Goldman; ausnog at lists.ausnog.net
Subject: RE: [AusNOG] Global switch Level 4 Hard disk's

Must be a very good reason, they have 100+ DC's all the same :(

-----Original Message-----
From: Nathan Brookfield [mailto:Nathan.Brookfield at simtronic.com.au]
Sent: Monday, January 13, 2014 4:21 PM
To: Jared Hirst; Joseph Goldman; ausnog at lists.ausnog.net
Subject: RE: [AusNOG] Global switch Level 4 Hard disk's

Yeah so it just means when/if a fire starts your equipment is completely SCREWED instead of just some blown drives.  I wouldn't say this is an advantage at all.

Kindest Regards,
Nathan Brookfield (VK2NAB)

Chief Executive Officer
Simtronic Technologies Pty Ltd

Local: (02) 4749 4949 | Fax: (02) 4749 4950 | Direct: (02) 4749 4951
Web: http://www.simtronic.com.au | E-mail:
nathan.brookfield at simtronic.com.au

-----Original Message-----
From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Jared Hirst
Sent: Monday, 13 January 2014 4:17 PM
To: Joseph Goldman; ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Global switch Level 4 Hard disk's

" but the generality of the fault means it could happen in any major data center really."

Wouldn't happen in Equinix... They use Dry Pipe and manual fire supression to alleviate any 'accidental' systems going off :)

I would class that as a pretty major Data Centre.

-----Original Message-----
From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Joseph Goldman
Sent: Monday, January 13, 2014 4:15 PM
To: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Global switch Level 4 Hard disk's

It's not quite so funny when you realise some people may have hours - or days - worth of headache's ahead of them restoring back to production.

It is an odd circumstance, and one that I would not have thought of personally in risk mitigation (beyond accounting for fire anyway). Are there drives rated against this kind of 'shock'? Obviously one should have Disaster Recovery in place, as the gas suppression going off may indicate your servers being doused in fire and unusable anyway, but when one can avoid DR one would, and I'd rather not break on a false positive.

Luckily I don't use Global Switch, but the generality of the fault means it could happen in any major data center really.

On 13/01/14 16:08, Tim March wrote:
> Lol. Awesome.
>
> So, does the incident report look something like;
>
> 12:01 "CCTV records HVAC maintenance punter smoking cigarette"
> 12:03 "Suppression system dumps 987165128973465891723412352643345^2
> liters of gas in to machine room in ~ 0.000000001675 seconds"
> 12:03 "Sonic boom recorded at BOM monitoring station 50km from facility"
> 12:04 *picture of engineer crying / HDD parts strewn all over floor*
>
>
>
>
> T.
>
> On 13/01/14 3:22 PM, Pinkerton, Eric (AU Sydney) wrote:
>> It's not unheard of, it's to do with the noise created when the fire
suppression system deploys...
>>
>> http://www.bvfa.de/pdf-download/en-3/
>>
>> http://www.buildingtechnologies.siemens.com/bt/global/en/firesafety/e
>> xtinguishing/about-sinorix/latest-technical-findings/Documents/White_
>> Paper_Potential%20damage%20to%20hard%20disk%20drives%20during%20disch
>> arges_en_September2012.pdf
>>
>> There is even a market for nozzles on fire suppression systems that
lowers the sound in order to prevent this happening..
>>
>> See the WWW.FIKE.COM  PROINERT(r) HUSH NOZZLES
>>
>> -----Original Message-----
>> From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of 
>> Matt Perkins
>> Sent: Monday, 13 January 2014 2:26 PM
>> To: ausnog at lists.ausnog.net
>> Subject: [AusNOG] Global switch Level 4 Hard disk's
>>
>> Hi All,
>>    I have quite a few people today with hard drives fail in suites on
level 4 at global switch.  GS tell us the Gas was dropped in response to some smoke from some plant. Not sure how inergen would effect hard drives but there are many people wondering around on level 4 looking like there dog just died.
>>
>> Anybody have any more info.
>>
>> Matt
>>
>> --
>> /* Matt Perkins
>>           Direct 1300 137 379     Spectrum Networks Ptd. Ltd.
>>           Office 1300 133 299     matt at spectrum.com.au
>>           Fax    1300 133 255     Level 6, 350 George Street Sydney
2000
>>           SIP 1300137379 at sip.spectrum.com.au
>>           PGP/GNUPG Public Key can be found at  http://pgp.mit.edu */
>>
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