[AusNOG] Telstra + Pacnet - Just thinking

[Robert Hudson]

My latest dealing with Telstra haven't been stellar.  Routers sent to site
and the wrong people contacted about them, failing to mention that they'd
terminated a service in a ready room when the order was for a service into
a rtack (amnd then not passing on the circuit details so a cross-connect
could be ordered, misconfiguring routers (including not allowing remote
access to them for management).

And now I face the prospect of having them take over the datacentre I
currently have a good deal of kit in...

On 18 December 2014 at 07:09, Damien Gardner Jnr <rendrag at rendrag.net>
wrote:
>
> I couldn't imagine how painful it would to deal with a Telstra version of
> Megaport.  When I got TID ADSL connected at home here last year, somehow
> they provisioned it without IPv6  (And that was after having to order it
> EIGHT times, because Telstra didn't bother to let me know that the order
> was being automagically cancelled the next day due to a wholesaler having a
> pending order in for the same service).
>
> 30 mins going around in circles to support, and they finally put me
> through to an Engineer who said it was a 2- minute change, but he needed me
> to call sales to ask for it first.  Six calls and about 3 hours of hell
> later, I FINALLY had someone in sales who knew what V6 was.  Six follow-up
> calls and six weeks later, I finally got onto an Engineer again, who seemed
> surprised that I was asking when my V6 would be enabled, as apparently it
> had been enabled for five weeks - just noone ever notified me.  Apparently
> an IPv6 subnet appearing in Custdata means V6 has been enabled for the
> service (Not sure what you do if you have multiple services??), and you
> just need to keep checking for it.
>
> Could you imagine going through that EVERY time you spin up a VXC?  YUCK.
>
>
> On 18 December 2014 at 03:53, Skeeve Stevens <
> skeeve+ausnog at eintellegonetworks.com> wrote:
>
>> Hmmm...
>>
>> I know it is speculation... but look at a (maybe) Telstra a year from
>> now...
>>
>> Let's say Telstra owns Pacnet, which means it owns PEN (Pacnet enabled
>> Network)... a Virtual X-Connect Fabric, that is already interconnected to
>> Megaport and possibly others (anyone like to advise?).
>>
>> If Telstra integrate Pacnet as is, potentially it means VxC access to
>> Telstra (Wholesale?) infrastructure on Megaport and others... and also
>> access to the pacific fibre network (46,000 km worth of cable), datacentres
>> overseas which would also potentially be on Megaport in places like
>> Singapore, HK, etc.
>>
>> Honestly... I'd like to see what would come of it... and hope that
>> Telstra fully interconnect into a marketplace something like the above.
>>
>> ...Skeeve
>>
>> *Skeeve Stevens - *eintellego Networks Pty Ltd
>> skeeve at eintellegonetworks.com ; www.eintellegonetworks.com
>>
>> Phone: 1300 239 038; Cell +61 (0)414 753 383 ; skype://skeeve
>>
>> facebook.com/eintellegonetworks ;  <http://twitter.com/networkceoau>
>> linkedin.com/in/skeeve
>>
>> twitter.com/theispguy ; blog: www.theispguy.com
>>
>>
>> The Experts Who The Experts Call
>> Juniper - Cisco - Cumulus Linux - Cloud - Consulting - IPv4 Brokering
>>
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>>
>
> --
>
> Damien Gardner Jnr
> VK2TDG. Dip EE. GradIEAust
> rendrag at rendrag.net -  http://www.rendrag.net/
> --
> We rode on the winds of the rising storm,
>  We ran to the sounds of thunder.
> We danced among the lightning bolts,
>  and tore the world asunder
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