[AusNOG] Apple NOC

Matt Palmer mpalmer at hezmatt.org
Wed Dec 17 13:03:41 EST 2014


Still sounds like Apple's problem (or Akamai's) rather than the customer's.

- Matt

On Wed, Dec 17, 2014 at 12:54:43PM +1300, Guy Lowe wrote:
> Have the affected customer check which DNS servers they're using,
> it's likely they're hitting the wrong Akamai POP.
> 
> On 17/12/14 12:50, Thomas Bishop wrote:
> >Hi Guys,
> >
> >Does anyone know who we could get in contact with at Apple Support?
> >
> >We are having a routing issue to their App store but cant see any issues
> >on our end.
> >
> >Thanks!
> >
> >*Thomas Bishop*
> >Technical Manager | Harbour IT
> >
> >Harbour IT
> >PO BOX 572, Sydney, NSW, 2000
> >d: 1300 737 198 | m: +61 451 134 004 | f: 1300 787 198 | National
> >Service Desk: 1300 579 403
> >e: Thomas.Bishop at harbourisp.com.au | w: www.harbourisp.com.au
> ><http://www.harbourisp.com.au>
> >
> >National Broadband Network Service Provider | Satellite, Fibre and Fixed
> >Wireless
> >
> >Please consider the environment before printing this email
> >
> >
> >
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> >AusNOG at lists.ausnog.net
> >http://lists.ausnog.net/mailman/listinfo/ausnog
> >
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