[AusNOG] Glovine Servers OFFLINE!

[Bob Woolley]

""Glovine Pty Ltd in relation to most of my servers been offline""
and
""My glowing reputation with our clients is being damaged""

I swear you just can't write this stuff :D


On 10 December 2014 at 13:43, ANSA SERVERS <info at ausnetservers.net.au>
wrote:

>  Hey All,
>
>
>
> I am having issues getting hold of any of at Glovine Pty Ltd in relation
> to most of my servers been offline since 2AM. Have lodged tickets and have
> no reply and clients are still offline.
>
>
>
> I have no IPMI or DRAC access to the servers and I am pretty much in limbo
>
>
>
> I gave notice to terminate all my services as soon as my new provider
> moves into ME1 but I was hoping things would keep running in the meantime.
>
>
>
> Has anyone got any idea who is hosting GloVines servers (suspected SAU)
> and how we can get IMPI to our servers so we can get our clients back
> online.
>
>
>
> Some servers went offline after this last night
> http://gyazo.com/c90c477df580ed4f301984635272c09b
>
>
>
> As writing this I have 2 servers that are responding the other 3 are not
> responding and time out after the border router.
>
>
>
> Lodged a support ticket hours ago and have not heard anything. Tried
> getting in contact with the infamous Daniel Watson to get the issue
> resolved but his phone is switched off ( Not Surprised)
>
>
>
> Thinking Legal Action?
>
>
>
> If anyone can help it would be much appreciated. My glowing reputation
> with our clients is being damaged by the minute and I suspect that this is
> being done on purpose after I submitted a ticket last night saying I was
> terminating servers and moving as soon as ME1 opened.
>
>
>
> P.S This is the reason why I don’t like datacentres or relying on other
> people.. because stuff like this happens. I thought Telstra was a joke well
> this takes the cake!
>
>
>
> Regards,
>
>
>
> *Matthew Matters  *Managing Director / CEO of Aus Net Servers Australia
> Pty Ltd
> Management Department  |  Small Business Hosting Sales & Services  |  P
>  1300 933 038 F +61 3 4313 4409
>
> D 0353 10 5950 |  M  0428 028 091  |  E  mmatters at ausnetservers.net.au |
>  W  www.ausnetservers.net.au
>
> ABN 25 162 013 194 | ACN 162 013 194 | #1 For Dedicated Hosting Solutions
> For Small Business Since 2007
>
>
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