[AusNOG] Telstra ADSL down in WA

[Joe Saxton]

Possibly authentication issues?

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Jason Maude
Sent: Wednesday, 3 December 2014 12:59 PM
To: 'David Dempsey'
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Telstra ADSL down in WA

All looks 100% from our end,
Interesting thing was we only saw Telstra direct services off offline,  wholesale port based connections stayed up?   - Except for one wholesale provider.

JM


From: David Dempsey [mailto:ddempsey at macquarietelecom.com]
Sent: Wednesday, December 03, 2014 12:55 PM
To: Joe Saxton; 'Nathan Brookfield'; Jason Maude
Cc: Matt Hare; ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: RE: [AusNOG] Telstra ADSL down in WA

Is anyone still having issues???



From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Joe Saxton
Sent: Wednesday, 3 December 2014 12:45 PM
To: 'Nathan Brookfield'; Jason Maude
Cc: Matt Hare; ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Telstra ADSL down in WA

I believe it affected DSL services.

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Nathan Brookfield
Sent: Wednesday, 3 December 2014 12:38 PM
To: Jason Maude
Cc: Matt Hare; ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Telstra ADSL down in WA

We didn't see anything unusual on Telstra tails at all, how strange!
Kindest Regards,
Nathan Brookfield

Chief Executive Officer
Simtronic Technologies Pty Ltd

Web: http://simtronic.com.au
Phone: 1300 592 330
Fax: (02) 4749 4950

On 3 Dec 2014, at 11:37, Jason Maude <jason at fusionbroadband.com.au<mailto:jason at fusionbroadband.com.au>> wrote:
Yep,

We have a few hundred and they are all offline as of 11:15 AEST

JM

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Matt Hare
Sent: Wednesday, December 03, 2014 11:34 AM
To: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: [AusNOG] Telstra ADSL down in WA

Anyone else experiencing issues? We've just had about 9 TBB customers and 2 residential go offline (that's all that we monitor). None with monitoring on cable so can't comment on that aspect. Went down at 2014-12-03 00:20:00 UTC.

One site failed over to 3G and looking at the logs the authentication is just timing out however they have sync. As usual the Telstra call centre queue is enormous right now.

Matt
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