[AusNOG] Vocus international service outage

Alexander Neilson alexander at neilson.net.nz
Sun Aug 24 10:57:18 EST 2014


I couldn't find one myself either. 

Regards

Alexander

Alexander Neilson
Neilson Productions Ltd
Alexander at Neilson.net.nz
021 329 681

> On 24/08/2014, at 12:51 pm, Angelo Giuffrida <angelo.giuffrida at gmail.com> wrote:
> 
> Unless I'm mistaken, I'm surprised there is no web based status page to view updates, etc
> 
>> On Aug 24, 2014 10:07 AM, "Travers Stark" <travers at starkie.net> wrote:
>> Maybe they should look at SMS alerts?
>> 
>> 
>> On 24 Aug 2014, at 9:59 am, "Alexander Neilson" <alexander at neilson.net.nz> wrote:
>> 
>>> I got an email back to my ticket at 3:37 AEST. 
>>> 
>>> I didn't get any outage notice apart from this update from the noc. And the tickets update just said "we had an outage in the us"
>>> 
>>> As I was originally raising about the low prefix count. However I must say I was expecting some formal notice of a known outage and more detail. 
>>> 
>>> Regards
>>> 
>>> Alexander
>>> 
>>> 
>>> On 24/08/2014, at 1:16 am, Travers Stark <travers at starkie.net> wrote:
>>> 
>>>> Out of interest, what time did everyone get the outage email?. Ours only came through at 22:30 but from what I can see the issue started at about 21:30 AEST
>>>> 
>> 
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