[AusNOG] Vocus international service outage

Travers Stark travers at starkie.net
Sat Aug 23 23:16:52 EST 2014


Out of interest, what time did everyone get the outage email?. Ours only came through at 22:30 but from what I can see the issue started at about 21:30 AEST

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Andrew Yager
Sent: Saturday, 23 August 2014 11:14 PM
To: Tony Wicks
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Vocus international service outage

I still can't ping Level 3 via our interconnect IP address...

Andrew

On 23 August 2014 23:11, Tony Wicks <tony at wicks.co.nz<mailto:tony at wicks.co.nz>> wrote:
It seems to have just recovered.

From: Andrew Yager [mailto:andrew at rwts.com.au<mailto:andrew at rwts.com.au>]
Sent: Sunday, 24 August 2014 1:08 a.m.
To: Tony Wicks
Cc: Jared Hirst; ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>

Subject: Re: [AusNOG] Vocus international service outage

Does anyone know if the tainted routes from Vocus are tagged in any useful way? I'd love to turn Vocus back on, but add our routes to no-export their US transit and drop the US routes from them (keeping domestic Optus and Telstra).

Having the peer shut I can't look to see if there are any defining markers...

Andrew


On 23 August 2014 22:59, Tony Wicks <tony at wicks.co.nz<mailto:tony at wicks.co.nz>> wrote:
I have seen the peers drop down into the 300k's then back up to the current 503k.

icore1-w.inet.0: 386612

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>] On Behalf Of Jared Hirst
Sent: Sunday, 24 August 2014 12:54 a.m.
To: Matt Perkins
Cc: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>

Subject: Re: [AusNOG] Vocus international service outage

It does seem to be similar, as the link is flapping in and out and there is no actual loss in routes.

On Sat, Aug 23, 2014 at 10:50 PM, Matt Perkins <matt at spectrum.com.au<mailto:matt at spectrum.com.au>> wrote:
Something is afoot. This is the second Transit provider via NZ that we have had to drop tonight. They were in the path of a DDOS. Perhaps Vocus are also. Someone seems to be a target in NZ. I think.

Matt



On 23/08/2014 10:44 pm, Matt Taylor wrote:
Can also confirm this, we (Digital Pacific) have now shutdown our Vocus transit..

Regards,
Matt T.

On 23/08/2014 22:43, Mark Dignam wrote:
I can confirm, they have _not_ routed around the issue which is... annoying.

Oh well, just have to leave that particular BGP neighbour off until I get a "resolved" email.

Dig.

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Jared Hirst
Sent: Saturday, 23 August 2014 8:35 PM
To: Andrew Cox
Cc: Ausnog at ausnog.net<mailto:Ausnog at ausnog.net>
Subject: Re: [AusNOG] Vocus international service outage

Yeah we are seeing this! Everything running via them is flapping, they claim to have 'routed around it' but that's not the case. Very frustrating as it's been an hour and no one there seems to know whats going on....

On Sat, Aug 23, 2014 at 10:29 PM, Andrew Cox <andrew.cox at bigair.net.au<mailto:andrew.cox at bigair.net.au>> wrote:
Hey All,

Just saw the dashboards light up with connectivity issues internationally for Vocus services and thought I'd make others aware.

Vocus outage report is saying: "core network link between 59 Doody Street, Alexandria and 55 South Market Street, San Jose has failed" which hopefully isn't a Southern Cross fault!

Anyone else seeing this or have more info?

Cheers,
Andrew

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Andrew Yager, Managing Director   MACS (Snr) CP BCompSc MCP
Real World Technology Solutions Pty Ltd - IT people you can trust
ph: 1300 798 718 or (02) 9037 0500
fax: (02) 9037 0591
http://www.rwts.com.au/
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