[AusNOG] Vocus international service outage

[Phil Pierotti]

Traceroute to Microsoft.com resolves to Equinix Singapore, which explains why its working.

 

Phil Pierotti
Senior Network Engineer
day3 Solutions




From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Marcus Emanuel
Sent: Saturday, 23 August 2014 10:53 PM
Cc: 'Ausnog at ausnog.net'
Subject: Re: [AusNOG] Vocus international service outage

 

Some US routes are OK ( eg Microsoft.com) but not others ( eg ebay.com) and vocus customer routes not being handed on via new path it seems

 

Our BGP prefixes havent made it to the USA yet via new path, but as Tony Says, NZ is fine and didn’t break

 

Traffic is trying its best to get the world via Adelaide->Perth->Singapore but routes are not 100%

 

So yeah, still broken.

 

 

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Tony Wicks
Sent: Saturday, 23 August 2014 10:47 PM
To: 'Mark Dignam'
Cc: 'Ausnog at ausnog.net'
Subject: Re: [AusNOG] Vocus international service outage

 

Agreed, there is no valid working path to the USA on Vocus as it stands, NZ-AU is working. 

 

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Mark Dignam
Sent: Sunday, 24 August 2014 12:43 a.m.
To: 'Ausnog at ausnog.net'
Subject: Re: [AusNOG] Vocus international service outage

 

I can confirm, they have _not_ routed around the issue which is… annoying. 

 

Oh well, just have to leave that particular BGP neighbour off until I get a “resolved” email.

 

Dig.

 

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Jared Hirst
Sent: Saturday, 23 August 2014 8:35 PM
To: Andrew Cox
Cc: Ausnog at ausnog.net
Subject: Re: [AusNOG] Vocus international service outage

 

Yeah we are seeing this! Everything running via them is flapping, they claim to have 'routed around it' but that's not the case. Very frustrating as it's been an hour and no one there seems to know whats going on....

 

On Sat, Aug 23, 2014 at 10:29 PM, Andrew Cox <andrew.cox at bigair.net.au> wrote:

Hey All,

Just saw the dashboards light up with connectivity issues internationally for Vocus services and thought I'd make others aware.

Vocus outage report is saying: "core network link between 59 Doody Street, Alexandria and 55 South Market Street, San Jose has failed" which hopefully isn't a Southern Cross fault!

Anyone else seeing this or have more info?

 

Cheers,

Andrew


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