[AusNOG] Cisco SPA - Fax in Australia

[Bradley Amm]

Yeah I know. Good luck tell that to people that don't know how to use email


Kind Regards

Bradley Amm
IT Support and System Administation
11 Delawney St Balcatta WA 6021
P 08 6241 4404 F 6241 4455 M 0448 815 710
W www.homegroupwa.com.au<http://www.homegroupwa.com.au/>

[new-footer]

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of McDonald Richards
Sent: Tuesday, 22 April 2014 3:38 PM
To: Andrew Yager
Cc: AusNOG at lists.ausnog.net
Subject: Re: [AusNOG] Cisco SPA - Fax in Australia

The holy grail of faxing is a scanner and email....

Macca


On 22 Apr 2014, at 5:31 pm, "Andrew Yager" <andrew at rwts.com.au<mailto:andrew at rwts.com.au>> wrote:
Hi Joseph,

Best luck with these units is to disable anything smart and make sure the impedence settings are set correctly.

Our usual strategy is:

- disable silence suppression
- disable fax detection
- disable T.38
- set Australian impedance settings
- ensure only codec for negotiation is alaw

normally this takes it from about a 20% success rate on fax calls to around 96%.

Still looking for a "holy grail" solution.

Thanks,
Andrew


On 22 April 2014 15:31, Joseph Goldman <joe at apcs.com.au<mailto:joe at apcs.com.au>> wrote:
Hi list,

 Trying to have some luck using faxes behind Cisco SPA ATA's, in particular testing with an SPA122. I can get the unit to detect its a fax coming through, but often they don't begin communication between the 2 endpoints, or if by luck they do I get a comm error.

 T.38 is enabled, NSE enabled, also tried with no NSE enabled.

 Anyone had luck getting these units to work in AU ?

Thanks,
Joe
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--
Andrew Yager, Managing Director   MACS (Snr) CP BCompSc MCP
Real World Technology Solutions Pty Ltd - IT people you can trust
ph: 1300 798 718 or (02) 9037 0500
fax: (02) 9037 0591
http://www.rwts.com.au/
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