[AusNOG] Wholesale SMS Services

[Nathan Brookfield]

Andrew,

Thanks for the response, I was not aware such a product existed but I am on the hunt now.  Support is a bit of a concern but if it just works and we always have a secondary provider just in-case there is a failure then that could work.  Keep the suggestions coming everyone, I've received some great ones so far for providers I had forgotten about and I'm hearing ot a lot of people paying way to much from resellers.

Many Thanks,
NB

From: Andrew White [mailto:admin at uberskilled.com]
Sent: Sunday, 13 October 2013 12:30 PM
To: Nathan Brookfield
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Wholesale SMS Services

Full disclosure: I used to work for Telstra supporting the OnlineSMS service, many years ago.

Hey Nathan,

I'm not a huge Telstra fan, however the OnlineSMS service is pretty awesome. The API is pretty clean and well documented, there are bulk pricing discounts and you have a decent GUI you can use for address books, receiving messages, etc.

The only problem I am aware of (which may no longer be the case) is support is pretty lax. I worked in WDCS level 3 in Telstra, and apparently we were the support team for OnlineSMS. Unfortunately we had 0 training on it and had to learn on the job. That being said, this may be completely different now.

Best of luck.

Andrew

On Sun, Oct 13, 2013 at 11:40 AM, Nathan Brookfield <Nathan.Brookfield at simtronic.com.au<mailto:Nathan.Brookfield at simtronic.com.au>> wrote:
Hi All,

We are presently using ExeTEL for SMS Services for our customers and for integration into our management and customer systems using their API but the delay in there text messages being dispatched is painful and we are getting down alerts for services a minute after they have actually come back online and I will eventually break my iPhone if I have to keep waiting for tokens for two factor authentication.

I am looking for recommendations for SMS services that people are using which people know meet the type of requirements we have in this industry.  My main concerns are price per message, API functionality and reliability and prompt delivery of messages.

Reply on or off list would be fantastic.  I know of quite a few providers but someone local would be a positive as well.

Kindest Regards,
Nathan

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