[AusNOG] "It's like grandfather's axe"

[Andrew Yager]

> On 22 Nov 2013, at 7:07 am, Mark ZZZ Smith <markzzzsmith at yahoo.com.au> wrote:
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>> Had the same issue with copper myself. Rain, line drops out, by the time they look at it the problem has dried out and they try to say it doesn't exist. I ended up deliberately calling them on one of my other good lines and piping the sound of the other line to the poor rep (not sure if their ears recovered or not) who managed to get a tech to properly diagnose and repair the poor joints.
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>> That was hard, but try convincing Telstra that you have two separate lead-ins for the same phone line on the same property (so two literal 'first sockets'), and that one isn't working properly... They just didn't want to believe me...
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> SNRs, Errored Seconds etc., measured by ADSL (and I'm sure VDSL) would easily prove there is a problem. So the actual problem is that Telstra can't or won't accept ADSL line stats as fault/performance indicators.

Amen to that.

Andrew