[AusNOG] Telstra 3g connections and port filtering in the Brisbane area

[Mark Tees]

Thanks all, for the replies. Russell is helping us sort this out.

Will also review each of your rep
On 23/05/2013, at 12:53 PM, Mark Tees <mark.tees at digitalpacific.com.au> wrote:

> Hi Noggers,
> 
> We have had a ticket come in from a client in Brisbane where they report they cannot get to HTTPS/Port 443 on their server from their Telstra 3g mobile connection. They are saying that they have a number of other customers also on Telstra 3g that have the same problem.
> 
> They can get to port 80/HTTP just fine. Pings/traceroutes all look good. I have checked through all possible points on our network and it appears the traffic is just not getting through to us. I have been trying to get the effected customer to do a tcptraceroute for me so we can spot where the packets are getting dropped.
> 
> Everywhere else I checked from I can get to port 443 on their server.
> 
> Is there anyone around on Telstra 3g in Brisbane that could possibly do a tcptraceroute to port 443 for me?
> 
> Also, any pointers as to how the customer could get this escalated within Telstra?
> 
> Thanks,
> 
> Mark
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