[AusNOG] smilecity.co.nz routing issue

McDonald Richards McDonald.Richards at vocus.com.au
Wed Aug 7 09:41:26 EST 2013


Hi Alexander,

Just took a quick look our side and we are transiting both paths properly
(best path for TCL for us is still via Telstra in Australia). I suspect
some sort of broken URPF or a stateful device that doesn't like asymmetric
paths will be the cause of your issue and it's likely inside the smilecity
environment.

Macca
Vocus


On 7/08/13 9:06 AM, "Alexander Neilson" <alexander at neilson.net.nz> wrote:

>Hi Everyone
>
>Whoops, first sent this from work address and not registered address
>
>Can anyone on here (or someone from smilycity ops) contact me please.
>
>From inside our network I am seeing trace routes like this:
>
>Serenity:Dude alexander$ traceroute smilecity.co.nz
>traceroute to smilecity.co.nz (202.177.214.122), 64 hops max, 52 byte
>packets
> 1  172.31.2.1 (172.31.2.1)  0.510 ms  0.331 ms  0.295 ms
> 2  192.168.1.1 (192.168.1.1)  0.456 ms  0.381 ms  0.306 ms
> 3  113.197.96.18 (113.197.96.18)  3.943 ms  3.854 ms  4.531 ms
> 4  103.9.216.18 (103.9.216.18)  10.741 ms  10.409 ms  10.276 ms
> 5  103.9.216.17 (103.9.216.17)  10.374 ms  10.706 ms  10.324 ms
> 6  203.167.223.89 (203.167.223.89)  16.319 ms  15.262 ms  16.715 ms
> 7  ge-0-2-0-914.xcore1.acld.telstraclear.net (203.98.42.17)  15.760 ms
>11.881 ms  20.355 ms
> 8  * unknown.telstraglobal.net (134.159.174.37)  21.230 ms  16.681 ms
> 9  i-0-0-4-1.sydo-core02.bx.telstraglobal.net (202.84.142.149)  40.901
>ms  46.391 ms  39.776 ms
>10  tengige0-1-0-11.oxf-gw1.sydney.telstra.net (203.50.13.165)  37.536 ms
> 38.606 ms  40.730 ms
>11  bundle-ether2.oxf-gw2.sydney.telstra.net (203.50.6.86)  39.208 ms
>45.322 ms  38.338 ms
>12  bundle-ether1.chw-core2.sydney.telstra.net (203.50.6.89)  37.451 ms
>43.868 ms  42.258 ms
>13  10gigabitethernet7-1.chw45.sydney.telstra.net (203.50.20.183)  44.120
>ms  37.368 ms  45.299 ms
>14  equini3.lnk.telstra.net (139.130.117.214)  46.450 ms  43.879 ms
>38.092 ms
>15  ge-3-2.br103.sy1.ap.equinix.com (27.111.240.158)  41.385 ms  37.662
>ms  40.540 ms
>16  ge-3-1.br101.sy1.ap.equinix.com (202.177.217.181)  45.515 ms  37.164
>ms  48.858 ms
>17  * * *
>18  * * *
>^C
>
>Serenity:Dude alexander$ traceroute smilecity.co.nz
>traceroute to smilecity.co.nz (202.177.214.122), 64 hops max, 52 byte
>packets
> 1  172.31.2.1 (172.31.2.1)  0.536 ms  0.325 ms  0.363 ms
> 2  192.168.1.1 (192.168.1.1)  0.438 ms  0.451 ms  0.451 ms
> 3  113.197.96.18 (113.197.96.18)  3.944 ms  4.262 ms  4.055 ms
> 4  103.9.216.18 (103.9.216.18)  10.531 ms  10.460 ms  10.452 ms
> 5  103.9.216.17 (103.9.216.17)  10.377 ms  10.452 ms  10.407 ms
> 6  203.167.223.89 (203.167.223.89)  12.253 ms  19.681 ms  11.798 ms
> 7  ge-0-2-0-914.xcore1.acld.telstraclear.net (203.98.42.17)  11.325 ms
>12.228 ms  17.588 ms
> 8  unknown.telstraglobal.net (134.159.174.37)  12.124 ms
>    unknown.telstraglobal.net (134.159.174.41)  16.676 ms
>    unknown.telstraglobal.net (134.159.174.37)  17.402 ms
> 9  * i-0-0-4-1.sydo-core02.bx.telstraglobal.net (202.84.142.149)  37.856
>ms  38.422 ms
>10  tengige0-1-0-11.oxf-gw1.sydney.telstra.net (203.50.13.165)  40.765 ms
> 41.609 ms  39.188 ms
>11  bundle-ether2.oxf-gw2.sydney.telstra.net (203.50.6.86)  39.683 ms
>40.859 ms  39.406 ms
>12  bundle-ether1.chw-core2.sydney.telstra.net (203.50.6.89)  37.026 ms
>41.156 ms  44.457 ms
>13  10gigabitethernet7-1.chw45.sydney.telstra.net (203.50.20.183)  38.273
>ms  38.520 ms  37.169 ms
>14  equini3.lnk.telstra.net (139.130.117.214)  43.372 ms  42.876 ms
>40.542 ms
>15  ge-3-2.br103.sy1.ap.equinix.com (27.111.240.158)  50.179 ms  49.605
>ms  48.397 ms
>16  ge-3-1.br101.sy1.ap.equinix.com (202.177.217.181)  50.201 ms  47.475
>ms  54.071 ms
>17  * * *
>18  * * *
>^C
>
>However from kcbbs.gen.nz trace route tool I see:
>
>traceroute to smilecity.co.nz (202.177.214.122), 30 hops max, 40 byte
>packets
> 1  f0-1-0-15-c7507-1.kc.net.nz (202.27.217.193)  0.608 ms  0.552 ms
>1.452 ms
> 2  domr1.kci.net.nz (202.27.217.135)  0.739 ms  0.873 ms  0.678 ms
> 3  vocus1.ape.nzix.net (192.203.154.123)  1.047 ms  1.005 ms  0.983 ms
> 4  ten-0-2-0-400.bdr01.akl01.akl.VOCUS.net.au (114.31.202.43)  24.834 ms
> 25.714 ms  25.57 ms
> 5  ten-0-1-0-0.cor01.alb01.akl.VOCUS.net.nz (114.31.202.86)  25.069 ms
>ten-0-1-0-1.cor01.alb01.akl.VOCUS.net.nz (114.31.202.67)  26.103 ms
>ten-0-1-0-0.cor01.alb01.akl.VOCUS.net.nz (114.31.202.86)  25.668 ms
> 6  ten-0-0-0-2.cor03.syd03.nsw.VOCUS.net.au (114.31.199.116)  25.569 ms
>25.356 ms  25.368 ms
> 7  ten-0-1-0-3.cor01.syd04.nsw.VOCUS.net.au (175.45.72.225)  25.556 ms
>ten-0-5-0-1.cor01.syd04.nsw.VOCUS.net.au (175.45.72.118)  24.679 ms
>ten-0-1-0-3.cor01.syd04.nsw.VOCUS.net.au (175.45.72.225)  25.096 ms
> 8  ge-0-0-0.bdr02.syd04.nsw.VOCUS.net.au (175.45.72.78)  24.974 ms
>ip-123.72.45.175.VOCUS.net.au (175.45.72.123)  24.761 ms
>ge-0-0-1.bdr02.syd04.nsw.VOCUS.net.au (175.45.72.80)  24.471 ms
> 9  ip-194.73.45.175.VOCUS.net.au (175.45.73.194)  26.621 ms  38.67 ms
>25.987 ms
>10  xe-0-1-1.gw101.sy1.ap.equinix.com (27.111.240.144)  26.464 ms  25.811
>ms  25.527 ms
>11  ge-3-2.br101.sy1.ap.equinix.com (27.111.240.154)  31.744 ms  26.245
>ms  26.222 ms
>12  202.177.214.66 (202.177.214.66)  26.129 ms  25.577 ms  26.983 ms
>13  202.177.214.122 (202.177.214.122)  26.725 ms  25.909 ms  25.476 ms
>and down for everyone or just me tells me its up for others.
>
>We don't have a vocus pipe for me to re route though or test from this
>location.
>
>This has been happening for a while and is not a new issue today. This
>traffic is originating from 113.197.96.0/22
>
>I will be raising it with Telstra NOC but as the loss seems to happen
>inside Equinix I wondered if anyone from smile city themselves may be
>able to help
>
>Has been cross posted to NZNOG
>
>Off list replies welcomed.
>
>Regards
>Alexander
>
>Alexander Neilson
>Neilson Productions Limited
>
>alexander at neilson.net.nz
>021 329 681
>022 456 2326
>




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