[AusNOG] srx 110 networking issue

Gavin Tweedie gav at narx.net
Tue Oct 30 12:25:04 EST 2012


You should be able to pickup TAC help for your home gear for as little 
as about $40-$60 a year on a SRX110 - lookup part codes "SVC-CP-SRX110" 
& "SVC-COR-SRX110".

Gav

On 30/10/2012 5:28 AM, James Baker wrote:
> Yeah I would but it’s my home gear so no go there
>
> *From:*ausnog-bounces at lists.ausnog.net
> [mailto:ausnog-bounces at lists.ausnog.net] *On Behalf Of *Cooper Ry Lees
> *Sent:* Tuesday, 30 October 2012 10:20 a.m.
> *To:* ausnog at lists.ausnog.net
> *Subject:* Re: [AusNOG] srx 110 networking issue
>
> Hi James,
>
> I would log a JTAC call for that bug and see if there is a PR for that.
>
> Ta,
>
> --
> Cooper Ry Lees
> [e] me at cooperlees.com <mailto:me at cooperlees.com>
> [m] +61 403 739 446
> [w] http://cooperlees.com/
>
> On Tue, Oct 30, 2012 at 7:49 AM, James Baker <james at jgbaker.co.nz
> <mailto:james at jgbaker.co.nz>> wrote:
>
>     Hijack time
>
>     Has anyone seen an issue with a SRX110 where the ADSL will not
>     negotiate unless you restart FPC 1 which has the ADSL module?  This
>     happens on boot and if the DSL drops. When I say negotiate I mean
>     the AT-1/0/0.1 interface is up but no PPP. Restart the FPC and it
>     will start working.
>
>     I've seen this on 11.3r,11.4r2-4 and 12.1r1
>
>
>     /hijack over
>
>
>     Thanks
>
>
>
>     -----Original Message-----
>     From: ausnog-bounces at lists.ausnog.net
>     <mailto:ausnog-bounces at lists.ausnog.net>
>     [mailto:ausnog-bounces at lists.ausnog.net
>     <mailto:ausnog-bounces at lists.ausnog.net>] On Behalf Of Tom Storey
>     Sent: Tuesday, 30 October 2012 1:01 a.m.
>     To: Peter Brown
>     Cc: ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>
>     Subject: Re: [AusNOG] srx 110 networking issue
>
>     I have had a couple of issues with my SRX100 where it stops
>     forwarding traffic. Nothing seems to bring it back except a reboot.
>
>     Would notice it when I get home and I have no Internet. Cant SSH in
>     or ping through it to another subnet in a different VLAN, so I break
>     out the USB-Serial adaptor. PPPoE has dropped and no amount of
>     clearing PPPoE sessions would make it come back.
>
>     Seems to be running fine now that I have updated to 12.1R3.5, which
>     also fixed a "bug" where SNMP would just stop returning current
>     values. It would return the same values over and over, so SNMP
>     itself hadnt broken, just not current ones.
>
>     Tom
>
>
>     On 29 October 2012 01:32, Peter Brown <rendhalver at gmail.com
>     <mailto:rendhalver at gmail.com>> wrote:
>      > Hi,
>      >
>      > I got it all working again and have turned off the trace options
>     and a
>      > few other redundant settings in the process.
>      > It seems to have been a strange failover issue where it booted into
>      > it's backup partition and loaded an old broken config.
>      > I git it upgraded too which is nice.
>      >
>      > On 29 October 2012 09:05, Daniel Polidori
>      > <Daniel.Polidori at computershare.com.au
>     <mailto:Daniel.Polidori at computershare.com.au>> wrote:
>      >> Hey Peter,
>      >>
>      >> I am new to this so all if I do something wrong please just let
>     me know.
>      >>
>      >> I am pretty sure I remember looking through your config you
>     uploaded in a previous thread and I remember seeing you had a lot of
>     Trace Options turned on.
>      >>
>      >> Trace Options should only be used when trying to debug and
>     should not be left turned on.  The behaviour you are describing
>     sounds like the firewall cannot process the traffic it is receiving.
>      >>
>      >> If you would like to upload your config again I would be happy
>     to confirm my suspicions but if you do have trace options turned on
>     in multiple sections of the config and are not filtering very much
>     then all traffic that passes through the firewall will have to be
>     processed by trace options which would be using a lot of the
>     firewalls resourcing.
>      >>
>      >> If you like you don't have to delete the trace options but just
>     "disable" the trace options you have turned on and see if that helps.
>      >>
>      >> Hope this is useful.
>      >>
>      >> Cheers
>      >>
>      >> Daniel Polidori
>      >> Computershare
>      >> Senior Network Engineer > Technology Services P +61 3 9907 7856
>     <tel:%2B61%203%209907%207856>  M
>      >> +61 466 089 582 <tel:%2B61%20466%20089%20582>  F +61 3 9473 2441
>     <tel:%2B61%203%209473%202441> Yarra Falls, 452 Johnston Street
>      >> Abbotsford VIC 3067, Melbourne, Australia
>     www.computershare.com.au <http://www.computershare.com.au>
>      >>
>      >> -----Original Message-----
>      >> From: ausnog-bounces at lists.ausnog.net
>     <mailto:ausnog-bounces at lists.ausnog.net>
>      >> [mailto:ausnog-bounces at lists.ausnog.net
>     <mailto:ausnog-bounces at lists.ausnog.net>] On Behalf Of Peter Brown
>      >> Sent: Friday, 26 October 2012 11:43 AM
>      >> To: ausnog at lists.ausnog.net <mailto:ausnog at lists.ausnog.net>
>      >> Subject: [AusNOG] srx 110 networking issue
>      >>
>      >> Hi everyone,
>      >>
>      >> This is going to be a bit of a rambling brain dump so please
>     bear with me.
>      >>
>      >> I had the strangest issue with my srx110 yesterday afternoon
>     just before I went home.
>      >> For some as yet undetermined reason my network basically died.
>      >> I was in the middle of configuring some new nat and security
>     rules but hadn't committed them.
>      >> The only thing I had changed since the day before was starting
>     to add some nat rules for my pbx.
>      >>
>      >> It started when nagios informend me my WAP wasn't responding to
>     pings.
>      >> I thought there was something wrong with it but the rest of the
>     network seemed to be still working (I think but can't be sure
>     because i haven't had the time to setup network monitoring) I
>     couldn't ping the WAP so I connected my desktop's network to it
>     (sadly no console port) and could see it's web interface but from
>     there i couldn't ping my srx.
>      >>
>      >> I thought rebooting the WAP would help but it didn't.
>      >> I also thought rebooting the SRX would help but that just seemed
>     to make things worse.
>      >>
>      >> I rebooted the SRX from console and did notice these as it was
>     booting and have no idea whether they are relevent.
>      >> veriexec: cannot verify /packages/junos-11.2R3.3-domestic.sig:
>     ERROR:
>      >> Failed signature check of junos-11.2R3.3-domestic Additional
>     routing options:kern.module_path:
>      >> /boot//kernel;/boot/modules ->
>      >> /boot/modules;/modules/ifpfe_drv;kldload: Unsupported file type
>      >> /modules;
>      >>
>      >> Once it had rebooted It appeared to have connected to internode
>     and got my static ip and I could ping it's uplink (probably the
>     wrong word but you probably know what i mean) I had to switch the
>     nameservers to something outside my failing network so i could get
>     some idea of what was happening.
>      >> I used Internodes nameservers and i could ping them but couldn't
>     resolve and hosts.
>      >> I could also ping our external servers so it seemed the network
>     was working properly but the internal network was still not working.
>      >>
>      >> I then decided I should setup my fritx box as the dsl and router
>     for the office and then it was 5pm.
>      >> I really had no idea what had happened and it made no sense to
>     me at all.
>      >> All I can think of is it was the srx was refusing host inbound
>     traffic which makes no sense because that has been working fine
>     since i got it working a few weeks ago and hadn't changed the config
>     for it.
>      >>
>      >> I think I had the same issue while I was doing my initial setup
>     of the srx.
>      >> I was setting up security zones and policies and thought I had
>     it setup right and committed it and every device i tried to connect
>     to it failed to get an ip.
>      >> At the time I had no idea what to do so I reset it to factory
>     defaults and started again.
>      >> I also had no idea how to save the config off and thought
>     starting again was the best idea.
>      >>
>      >> I checked my nagios alerts this morning and i see a string of
>     hosts dropping off the network.
>      >>
>      >> Has anyone seen this sort of thing before?
>      >> I was wondering if it was some kind of problem with my licence
>     or something (I am trying not to think it's a hardware issue but i
>     am not going to rule that out).
>      >>
>      >> Any thoughts or pointers appreciated.
>      >> I thought doing a "request support information" was a good idea
>     so i have that and my config directory saved off to a usb stick.
>      >> (I can see me owing a bunch of you beer so I guess I better show up
>      >> to the next conference if i can make it)
>      >>
>      >> Thanks in advance.
>      >> Pete.
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