[AusNOG] AAPT metro Ethernet

[Jeffrey Sims]

The other issues we had with AAPT seem to have been cleared up by a
misconfiguration, it took a while to find an engineer on AAPT's side who
knew what they were doing/talking about. As I've been chatting with one of
the managers with AAPT via email the past few hours. They will still I can
take from the email look into what happened to find how they can improve
their customer service which is only a good thing to be honest with you.
But now that our QOS configuration on their gear has been fixed, our heavy
EIGRP flaps cleared up also (our routing protocol prec marking wasn't being
trusted by the AAPT PE switching equipment and was stripped for BE).

Regards,

Jeff

On Mon, Jul 2, 2012 at 5:15 PM, Bevan Slattery <Bevan.Slattery at nextdc.com>wrote:

>  Hi guys,
>
>
>
> I’ve encouraged an AAPT rep to join Ausnog to help provide some further
> clarity.  He is joining now and hope to shed some light for you guys
> shortly.
>
>
> Cheers
>
>
>
> [b]
>
>
>
> *From:* ausnog-bounces at lists.ausnog.net [mailto:
> ausnog-bounces at lists.ausnog.net] *On Behalf Of *Matt Perkins
> *Sent:* Monday, 2 July 2012 12:52 PM
>
> *To:* ausnog at lists.ausnog.net
> *Subject:* Re: [AusNOG] AAPT metro Ethernet
>
>
>
> I have a call to my rep for the incident report. It is 2012 so it's likely
> the world will end before he gets back to me. The Clocks ticking. ...
>
> Matt.
>
>
> On 2/07/12 12:49 PM, Joshua D'Alton wrote:
>
> Great, outages around new financial year are a problem as it is without
> having hard evidence to explain to customers why an SLA wasn't kept,
> especially at this time of year..
>
> On Mon, Jul 2, 2012 at 10:11 AM, Bevan Slattery <Bevan.Slattery at nextdc.com>
> wrote:
>
> It was leap second. I believe a report isn’t too far away.
>
>
>
> Cheers
>
>
>
> [b]
>
>
>
> *From:* ausnog-bounces at lists.ausnog.net [mailto:
> ausnog-bounces at lists.ausnog.net] *On Behalf Of *Joshua D'Alton
> *Sent:* Sunday, 1 July 2012 11:13 PM
>
> *To:* ausnog at lists.ausnog.net
> *Subject:* Re: [AusNOG] AAPT metro Ethernet
>
>
>
> Does anyone have an official outage report yet? I can't believe the level
> of incompetence @ AAPT these days, you'd think a 150Gbps+ outage would
> warrant more communication....
>
> On Sun, Jul 1, 2012 at 10:46 PM, Julien Goodwin <ausnog at studio442.com.au>
> wrote:
>
> On 01/07/12 12:35, Matthew Scutter wrote:
> > Leap second bug? Causing havoc for Linux[1] and Java[2].
>
> During the last leap second one row (well only one of the three rows we
> had) at AAPT Burnley St lost power for *exactly* the leap second.
>
> Killed one of our servers, building a new one was exactly what I was
> looking forward to on January 2nd.
>
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>  --
>
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>
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