[AusNOG] Telstra Provisioning - SLC's

[Brent Paddon]

Like most things in life, normally people are OK with it if they understand
that something like an SLC may be charged before committing to a contract.

Telstra have other Fee For Service components on top of the SLC also, so if
the client is made aware of the possibility of additional charges and what
the quantum of those charges normally looks like, then they are prepared
for it if it eventuates.

Also knowing where Telstra's fibre is in relation to your customers
premises will help - we normally don't have any issue getting this
information prior to placing orders.

Brent

On Wed, Aug 29, 2012 at 9:35 AM, Nick Brown <Nick at ipera.com.au> wrote:

> Morning Everyone,
>
> I'd be interested in hearing from anyone who deals with the commercial /
> provisioning side of Telstra Wholesale CGE and BDAS in regards to how you
> handle the potential for special linkage charges when quoting customers or
> better yet, how you handle the situation when you are asked for a customer
> contribution during design and construct.
>
> We have had a wholesale transmission order come back recently with ~$5k of
> customer contribution, we have handled this one without issue but we need
> to determine the business rule moving forward and I'd really appreciate
> thoughts from anyone who has dealt with this before (From someone other
> than our account manager).
>
> Offlist would be best and I'll summarise back to the list (As this is
> bordering off topic..).
>
> Cheers!
> Nick Brown.
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