[AusNOG] Windows Virus people [slightly OT]

[Simon Kong Win Chang]

last time i got those calls, i act dump, and got their logmein pin access,
reported them to logmein, and they close their account.

Scamwatch told me that because there are not in Australia, no legal action
can be taken against them


-- 



Regards,



*Simon Kong*

Network Administrator

Perth



SKaccess

Email: simon at skaccess.com

Website: www.skaccess.com

ABN: 99 613 974 399



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On Fri, Aug 12, 2011 at 1:36 PM, Andrew Cox <andrew at accessplus.com.au>wrote:

> Hi Andrew,
>
> My parents get quite a few of these.. am staying with them for a week and
> took one last night, leading the caller on a wild goose chase.
>
> I was firstly informed to go to computer -> manage -> event viewer ->
> windows logs -> application logs where they claimed that the errors and
> warnings I could see were indications of viruses and computer corruption.
>
> By this time I had setup a virtual machine with XP with which to continue
> on the ruse. Long story short they had me install an application for remote
> access and then tried to convince me to pay for "software warranties and
> support" (via paypal, and then their website because my card didn't work -
> fake card of course) to 'fix' the viruses on my machine :-)
>
> If anyone is interested I recorded the whole conversation as well as taking
> screen caps of the sites they had me visit at the time, unfortunately no
> caller ID at parents place however it sounded like it was coming from a call
> center of sorts.
>
> Kind Regards,
>
> Andrew Cox
> Senior Network Administrator
> AccessPlus / BigAir Universe Broadband
> www.accessplus.com.au | www.bigair.com.au
>
>
>
> On 12 August 2011 13:10, Andrew Yager <andrew at rwts.com.au> wrote:
>
>> Hi,
>>
>> Just had an interesting call from Microsoft Windows Support telling me my
>> computer had a virus.
>>
>> I told them that the Kernel was missing and it kept restarting.
>>
>> They have given me a phone number to call them back on - does anyone have
>> a good way to find the carrier who holds that number to alert them to their
>> customers "dubious" activity? It's quite obviously a VoIP service - sounds
>> like an ILBC codec at one point (at least).
>>
>> Thanks,
>> Andrew
>>
>>  --
>> *Andrew Yager, Managing Director*   *(MACS BCompSc MCP)*
>> Real World Technology Solutions Pty Ltd  - IT people you can trust
>> ph: 1300 798 718 or (02) 9037 0500
>> fax: (02) 9037 0591 mob: 0405 152 568
>> http://www.rwts.com.au/
>>
>>
>>
>>
>>
>>
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>
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-- 
Regards,
Simon
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