[AusNOG] NBN Battery backups

Matthew Moyle-Croft mmc at mmc.com.au
Thu Oct 13 11:10:00 EST 2011

>> Email?  SMS?  How many times?   If it's not "user serviceable" then what
>> exactly is my requirement to deal with it and, as Bevan raised, how do I
>> access it to replace it if it's internal?
> Maybe something similar to what the fire brigade does with smoke alarms?
> Something like a half yearly/yearly call to 'test / replace your NBN
> battery'?

Yep - I think that if it's considered "user responsibility" then obviously you've got the ability for RSPs to get alarms and pass those along to the customer so it's monitored in a way.  

l I wonder if it's something that can allow delegation of the alarm?  ie.  if you've got a monitored alarm then it's going to care about it, and you can get the alarm passed to them?  (you pay them already to monitor).  

Maybe delegation can solve the "critical" care side of things?  My 89 year old grandfather (who lives alone, but close to my mum) has a personal alarm "fob" which he wears - the people who provide that are probably best placed to get the alarm?   I'd happily have the alarm delegated to me if it was sms'ed to me if there was an issue.

Don't know.   But critical thing I guess is - make the uncertainty go away and make sure that EVERYONE (consumers, RSPs, regulatory) have the same view of who's responsible for what and when so that we can try and do what we all want - which is to make sure that people are looked after in their hour of need rather than the finger pointing going on.


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