[AusNOG] Any Westnet NOC operator's onlist?Having aroutingissue to one of your DSL customers...

[Gavin Tweedie]

Gary/Chris/Kiernan,

The routing issue should now be resolved, can you confirm if this is looking better for you?

Gavin

-----Original Message-----
From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Gavin Tweedie
Sent: Tuesday, 4 October 2011 9:05 AM
To: cmacko at intervolve.com.au; 'Keiran Holloway'; ausnog at lists.ausnog.net
Cc: 'Intervolve Support Team'
Subject: Re: [AusNOG] Any Westnet NOC operator's onlist?Having aroutingissue to one of your DSL customers...

Ticket number to use with our NOC for this is 1747003. Currently being investigated with priority.

Gavin

-----Original Message-----
From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Chris Macko
Sent: Tuesday, 4 October 2011 8:51 AM
To: 'Keiran Holloway'; ausnog at lists.ausnog.net
Cc: 'Intervolve Support Team'
Subject: Re: [AusNOG] Any Westnet NOC operator's onlist?Having aroutingissue to one of your DSL customers...

A further email follow up received from Iinet NOC;

"Please be advised our upstream provider is experiencing issues, we are in
the process of performing routing changes."

Kind Regards,

Chris Macko
Managing Director
Interhost Pacific Pty Ltd t/a Intervolve 

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-----Original Message-----
From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Chris Macko
Sent: Tuesday, 4 October 2011 11:18 AM
To: 'Keiran Holloway'; ausnog at lists.ausnog.net
Cc: 'Intervolve Support Team'
Subject: Re: [AusNOG] Any Westnet NOC operator's onlist?Having aroutingissue
to one of your DSL customers...

Hi Guys,

After talking to Iinet support staff, all that has been reported back to us
at this stage is known issue. Reference #114498182. 

No other information provided from their support team at this stage. 

Kind Regards,

Chris Macko
Managing Director
Interhost Pacific Pty Ltd t/a Intervolve 

Support Phone	 1300 664 574 / +61 8 8260 4237	
Sales Phone	 +61 3 9646 2060	
Accounts Phone	 +61 8 8260 4237	
Office Fax	 +61 8 8260 4312	
 	  	
Sales Email	 sales at intervolve.com.au	
Support Email	 support at intervolve.com.au	
Accounts Email	 accounts at intervolve.com.au 	
 	  	
Website	 www.intervolve.com.au	
 	  	
 	  	
This email contains information that is confidential to the intended
recipient. It may also contain information, which is subject to legal
privilege. If you are not the intended recipient, you must not use, pass on
or copy this message. We also ask that you notify the sender by email or
telephone and destroy the original message. Thank you.	


-----Original Message-----
From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Keiran Holloway
Sent: Tuesday, 4 October 2011 10:40 AM
To: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Any Westnet NOC operator's onlist? Having
aroutingissue to one of your DSL customers...

> We're seeing the same occurrence from Iinet clients today to Sydney 
> services. We're simply getting blackholed on the other end of your 
> Pipe connection;

We're seeing the same at the moment.


Regards,
Keiran Holloway


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Keiran Holloway
Chief Executive Officer

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