[AusNOG] Cisco ASA 5540

Wed Mar 30 02:26:03 EST 2011

If the units were purchased at the same time then perhaps something bad with
the batch?

Personally I'm curious to know the failure rate of Cisco gear out of
manufacturing not the MTBFs.

As I don't have much chop with Cisco gear, how often do you find Cisco gear
misbehave or fail?

Also, I've heard of a new competitor slowly making headway and is perhaps
looking to overthrow Cisco from its throne.

Regards,

Mark Stewart

PO Box 486, WANNEROO WA 6946

m: 0438 005 415

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From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Pinkerton, Eric
Sent: Tuesday, 29 March 2011 1:30 PM
To: James Troy; ausnog at ausnog.net
Subject: Re: [AusNOG] Cisco ASA 5540

I have never heard of anything like this, log a TAC case, check your
Syslogs, and make sure your console port is secure.  

Either..

The flash is bad (if they both rolled of the production line on the same
day, I guess it's possible that they are both faulty)

A software bug, is causing the same outcome on both the primary and
secondary.

If this were malicious, then I would think it unlikely that the flash would
appear physically stuffed (I would put this option aside until you can
disprove the first two! - Occcams razor and all that)

Cisco should know from experience if there is a known hardware issue, or a
bug, If they draw a blank, then I would be pushing hard to RMA at least one
of the boxes asap, so they can analyse the flash and see if it holds any
clues, and you can isolate the hardware being at fault.

Also if it's possible in your environment, have a look at what s/ware
upgrades are out there - it may happen faster than a physical swap out
depending on your circumstances.

E  

From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of James Troy
Sent: Tuesday, 29 March 2011 3:36 PM
To: ausnog at ausnog.net
Subject: [AusNOG] Cisco ASA 5540

Has anyone had an experience with these devices randomly 'locking' and upon
a reboot ending up in rommon?

Just had a clustered pair go both at once, apparently its the second time in
4 months. 

After reboot the flash was blank and stuffed (0b free space)

After formatting the INT flash card i was able to rebuild them but seems
weird. I cannot discount that someone else might be messing with them,
because to me this doesn't seem like it would be possible for a cisco
product.

James Troy |

Network / Windows Administrator

INTRALOT AUSTRALIA PTY LTD

[A] Level 1  283 Normanby rd 

     Port Melbourne VIC 3207

[T] + 61 3 9915 6267

[E] james.troy at intralot.com.au

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INTRALOT_AUSTRALIA 

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