[AusNOG] Anyone run across any incompatibilities between Telstra's NEC DSLAM's and Cisco ADSL routers?

[Jason Martin]

Hi Justin,

Telstra have supplied 877's to business customers for various products in the tens of thousands and 
NEC DSLAMS (AM-35s and AM-31s) are found right throughout the Telstra ASDL network. I haven't 
heard of any incompatibility issues between the two.

Without knowing any of the details of your customer's fault (ie: type of fault, type of service, who 
investigated it, etc), it sounds like your customer has been given a fairly vague reasoning for the 
cause of the fault. ADSL is mysterious beast though, so its certainly worth trying another modem a 
with different DSL chipset on an service that is suffering from intermittent problems. 


Jason


> FROM: ausnog-bounces at lists.ausnog.net
> [mailto:ausnog-bounces at lists.ausnog.net] ON BEHALF OF Justin Twiss
> SENT:
> Tuesday, 16 November 2010 2:05 PM
> TO: ausnog at ausnog.net
> SUBJECT:
> [AusNOG] Anyone run across any incompatibilities between Telstra's NEC
> DSLAM's and Cisco ADSL routers?   
> 
> Hi guys (&gals!) 
> 
> Just wondering if
> anyone else has run across issues with ADSL reliability between
> Telstra's NEC DSLAM's and Cisco ADSL routers? 
> 
> Got a client down in
> Henderson WA who's having all sorts of reliability issues and Telstra
> have come back and advised that the Cisco ADSL router (877) is
> conflicting with the NEC gear in the Exchange… 
> 
> Personally, just sounds
> like Telstra's trying to fob off the customer to me (given, if someone
> asked me for a reliable rock-solid ADSL router, I'd point them to the
> 877 (or above)) but just thought I'd double check before going to the
> hassle of configuring a non-cisco device for the site… 
> 
> Off-list
> responses are probably better and I'll summarise to the list if it's
> suitable to do so… 
> 
> -JT 
> 
> JUSTIN TWISS
> Hosting Manager 
> 
> Bekkers, 884
> Beaufort Street, Inglewood, WA, 6052
> TELEPHONE: +618 9422 6777
> MOBILE:
> 0405 555 044
> FACSIMILE: +618 9272 6625
> Justin.Twiss at bekkers.com.au [4] |
> www.bekkers.com.au [5]  		 
> 
>  
> 
> Links:
> ------
> [1]
> mailto:Darren.Moss at em3.com.au
> [2] http://www.em3.com.au/
> [3]
> mailto:dhooper at emerge.net.au
> [4] mailto:Justin.Twiss at bekkers.com.au
> [5]
> http://www.bekkers.com.au
>