[AusNOG] International Performance Issues

[Curtis Bayne]

See this is the thing - I don't have any hard evidence or numbers to backup any of my claims, other than a little jitter and some slow downloads: it's all here-say. I am not trying to use AusNOG as my helpdesk, but it seemed the best place to ask as it is a conglomerate of people with the most visibility of these issues. (I was going to ask on Whirlpool, but I'll be inundated with armchair experts complaining that their World of Warcraft latency is through the roof)

In addition to the mild annoyances my own customers have been having, I have had a number of people from different backgrounds (not just telco, but corporate too) approach me asking whether I know of any issues because they've been seeing performance issues. Whilst I usually just shrug these things off, it's been 6 or 7 independent people utilizing different providers who have all asked the same question.

Perhaps it's just a day of co-incidences?

Curtis

-----Original Message-----
From: Matthew Moyle-Croft [mailto:mmc at internode.com.au]
Sent: Tue 3/2/2010 5:13 PM
To: Curtis Bayne
Cc: ausnog at ausnog.net
Subject: Re: [AusNOG] International Performance Issues
 
/me asks Curtis to call a helpdesk with more information.

Certainly I'm not aware of any "international fibre cut".  None of the submarine cables we buy from have informed us of any maintenance or issues nor are any of our circuits  on PPC1, SCCN, SMW3, AJC down.

MMC



On 02/03/2010, at 2:59 PM, Curtis Bayne wrote:


Hey Nog,

I am seeing really reduced performance to international sites at the moment - we've got a client with an VPN tunnel who is seeing 100ms of jitter and very low sustained throughput. Similarly, I have another client who has an international managed WAN circuit with Orange and they are seeing the same thing as well.

Whilst ICMP latency on both my DSL link and my IP transit link in Brisbane (same provider) appears to be normal, sustained throughput is a lot less than usually expected. There was some rumor on the grapevine that there was an international fiber cut - is there any truth to this?

Regards,
Curtis

PS: How bloody wet is it up here? We're supposed to be the sunshine state!

<ATT00001..txt>

--
Matthew Moyle-Croft
Peering Manager and Team Lead - Commercial and DSLAMs
Internode /Agile


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