[AusNOG] Outage that costs Millions

[Daniel Hood]

Spoke to a mate at Telstra (Finally). Unofficially (Can't be verified) The issue the outage was facing was a Spanning Tree Loop that knocked over all of the IP MAN switches. Not sure exactly what caused it though. Would say probably a junior-ish tech doing something stupid though.

Regards

Dan

-----Original Message-----
From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Phil Pierotti
Sent: Wednesday, 30 June 2010 10:26 AM
To: ausnog at ausnog.net
Subject: Re: [AusNOG] Outage that costs Millions

The print media worldwide is bemoaning plunging sales, loss of subscribers.

Their current scapegoat is The Internet (which is the proven root of all evils, apparently).

They are *actively* lobbying many and various governments for *laws to protect their income* against these (loudly) *claimed* "unfair attacks" on their business.

Perhaps the TRUE cause of their drop in readership is .... 

(cue drumroll) 

- Rubbish Reporting
- Faked Stories
- Digitally Modified Images
- General lack of Journalistic Integrity

..... This story was Brought to you by The Department of No! Really?

Regards,

Phil Pierotti
Network Operations Manager
Platform Networks
www.platformnetworks.net
ph. 1300 854 678


-----Original Message-----
From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Kai
Sent: Wednesday, 30 June 2010 10:19 AM
To: ausnog at ausnog.net
Subject: Re: [AusNOG] Outage that costs Millions

Hehe, media never let facts get in the way of a good hype story, and, for the most part they're never take any responsibility or accountability for what they print.

How often have you seen any media (especially women's magazines) apologies when their articles are wrong?

Unfortunately most people don't bother to sit back and ask "is this what actually happened, and how much should I read between the lines?"

----- Original Message -----
From: "Narelle" <narellec at gmail.com>
To: "Skeeve Stevens" <Skeeve at eintellego.net>
Cc: ausnog at ausnog.net
Sent: Wednesday, 30 June, 2010 9:32:01 AM GMT +09:30 Darwin
Subject: Re: [AusNOG] Outage that costs Millions

These articles annoy me. I can't figure out what the fault was, merely
that 1. people couldn't buy lottery tickets (via a computer system)
and 2. Telstra has admitted some involvement.

So was it a fault in a hosted service? A network failure? A router?
Fibre cut? Software in an application? Hardware on a web service? DNS?

Personally I always thought it better to post a statement of what went
wrong in a plain English explanation with an apology.

The fact is that the rush to print 'something' is preferred to good
journalism, and our industry still hasn't improved in its openness on
what goes wrong when it inevitably goes wrong.


On Wed, Jun 30, 2010 at 9:41 AM, Skeeve Stevens <Skeeve at eintellego.net> wrote:
> Ouch.  Someone’s going to lose their jobs.
> From:
> http://www.news.com.au/breaking-news/three-people-have-won-17-million-each-in-oz-lottos-50-million-draw/story-e6frfku0-1225886037533
>
> Meanwhile, angry lotto outlets have lashed Telstra after a fault crashed
> computers and froze ticket purchases for the jackpot.
>
> Thousands of Victorian punters were knocked back in the busy lunchtime rush
> when the Tatts computer system was paralysed, the Herald Sun reports.



-- 


Narelle
narellec at gmail.com
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