[AusNOG] Outage that costs Millions

[Narelle]

These articles annoy me. I can't figure out what the fault was, merely
that 1. people couldn't buy lottery tickets (via a computer system)
and 2. Telstra has admitted some involvement.

So was it a fault in a hosted service? A network failure? A router?
Fibre cut? Software in an application? Hardware on a web service? DNS?

Personally I always thought it better to post a statement of what went
wrong in a plain English explanation with an apology.

The fact is that the rush to print 'something' is preferred to good
journalism, and our industry still hasn't improved in its openness on
what goes wrong when it inevitably goes wrong.


On Wed, Jun 30, 2010 at 9:41 AM, Skeeve Stevens <Skeeve at eintellego.net> wrote:
> Ouch.  Someone’s going to lose their jobs.
> From:
> http://www.news.com.au/breaking-news/three-people-have-won-17-million-each-in-oz-lottos-50-million-draw/story-e6frfku0-1225886037533
>
> Meanwhile, angry lotto outlets have lashed Telstra after a fault crashed
> computers and froze ticket purchases for the jackpot.
>
> Thousands of Victorian punters were knocked back in the busy lunchtime rush
> when the Tatts computer system was paralysed, the Herald Sun reports.



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Narelle
narellec at gmail.com