[AusNOG] Network Management and Tools

[Oliver Eyre]

In a word, horrible.
 
In 2008 we wasted several months and ultimately our ~$12,000 license fee
trying unsuccessfully to wrestle OpManager MSP into some kind of useful
tool. 
 
Several drawcard features outright didn't work and were always "coming in
the next version". The Indian call centre that ManageEngine contracted to
support the product didn't know anything about it, almost any issue would
have to be escalated to engineers (ignored). Several days worth of time were
also wasted in webex sessions with previously mentioned call centre to
verify that we weren't lying about broken features being broken. Then we
were told that the Linux version of the product was being discontinued and
if we wanted further support and those still broken features we'd have to
move to Windows. I can't remember exactly but its also quite possible that
we had to re-enter our network from scratch since there was no way to
migrate the data. Lots of other little things that caused us grief along the
way but those were the main ones that I remember.
 
After our license expired we ended up going back to SNMPc.
 
Needless to say it left an extremely bitter taste, I would most definitely
not touch the product with a 50m cattle prod ever again.
 
Hope this helps, Oliver


  _____  

From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Andrew Oskam
Sent: Monday, 5 July 2010 10:16 AM
To: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Network Management and Tools


Is anyone actively deploying OpManager? If so, What are your opinions on it?




Andrew Oskam

E  percy at th3interw3bs.net


NOTICE:

These comments are my own personal opinions only and do not necessarily
reflect the positions or opinions of my employer or their affiliates. All
comments are based upon my current knowledge and my own personal
experiences. You should conduct independent tests to verify the validity of
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On 5/07/10 10:13 AM, Daniel Hooper wrote: 

Surely it would make total sense to extend nagios so it actually

remembered the data it collected rather than just doing a real-time

evaluation and then throwing the data away.  There are some nagios rrd

type hacks but, really, how hard could this really be.





David

      

Both OpenNMS and Zabbix can do both reporting and graphing in one.





    

So can opsview .. I migrated all my nagios & cacti stuff to opsview, works a
treat.



-Dan







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