[AusNOG] Anyone else experiencing high latency, low speeds through internode?

Sun Jul 4 17:41:15 EST 2010

10mbit Downstream and 128k Upstream, Am I the only one that thinks that's a little strange?

Kindest Regards,
Nathan Brookfield

Network Operations
The One Provider Group Pty Ltd

Sent from my iPhone

On Jul 4, 2010, at 4:57 PM, "Karl Kloppenborg" <karl at karltec.net<mailto:karl at karltec.net>> wrote:

I have already logged support with them...

Just thought I would like to see what your thoughts were,
Seems a bit strange to just suddenly "Do" this.

Cheers!
Karl Kloppenborg

On 04/07/2010, at 16:52, Scott Howard wrote:

1300 788 233

Internode's customer support is excellent, and (with no offense to MMC!) far better than you're going to get here...

  Scott.

On Sat, Jul 3, 2010 at 11:47 PM, Karl Kloppenborg <<mailto:karl at karltec.net>karl at karltec.net<mailto:karl at karltec.net>> wrote:
Yeah,
Rebooted three - four times.

Checked all computers on the network (two of them) turned off the other one, plus checked my macbook for transfers happening in the background, nothing out of the normal.

I have also checked the DHCP table for any people who might have hacked and jumping my wifi (Tin foil hats :D )

Nothing out of the ordinary...

Very strange,

DSL Status:     Connected
DSL Modulation Mode:    MultiMode
DSL Path Mode:  Interleaved
Downstream Rate:        9888 kbps
Upstream Rate:  128 kbps
Downstream Margin:      9 db
Upstream Margin:        11 db
Downstream Line Attenuation:    25 db
Upstream Line Attenuation:      7.5 db
Downstream Transmit Power:      10 db
Upstream Transmit Power:        19 db
________________________________
PVC Connection
Encapsulation:  RFC 2516 PPPoE
Multiplexing:   LLC
Qos:    UBR
Pcr Rate:       0
Scr Rate:       0
Autodetect:     Enable
VPI:    8
VCI:    35
Enable: Yes
PVC Status:     Up

Cheers!
Karl Kloppenborg

On 04/07/2010, at 16:43, Matthew Moyle-Croft wrote:

You're seeing 700ms+ on the first hop.

I'd suggest checking if you're transferring a lot of stuff and/or just try rebooting your ADSL modem/router.

MMC

On 04/07/2010, at 4:10 PM, Karl Kloppenborg wrote:

Hey Matthew,

You are right, how very noob of me to :P

karl:~ karl$ traceroute <http://google.com/> google.com<http://google.com>
traceroute to <http://google.com/> google.com<http://google.com> (66.102.11.104), 64 hops max, 52 byte packets
 1  192.168.1.1 (192.168.1.1)  4.504 ms  1.418 ms  1.175 ms
 2  lns20.syd7.internode.on.net<http://lns20.syd7.internode.on.net/> (150.101.199.219)  981.656 ms  716.172 ms  818.604 ms
 3  te3-3.cor2.syd7.internode.on.net<http://te3-3.cor2.syd7.internode.on.net/> (150.101.195.13)  743.925 ms  688.767 ms  136.491 ms
 4  gi6-0-0-145.bdr1.syd6.internode.on.net<http://gi6-0-0-145.bdr1.syd6.internode.on.net/> (150.101.195.245)  142.577 ms  232.041 ms  921.565 ms
 5  <http://gw.google.com/> gw.google.com<http://gw.google.com> (150.101.225.34)  1126.228 ms  920.613 ms  819.387 ms
 6  66.249.95.232 (66.249.95.232)  409.420 ms  408.016 ms  718.100 ms
 7  64.233.174.242 (64.233.174.242)  716.887 ms  939.990 ms  1228.640 ms
 8  <http://syd01s01-in-f104.1e100.net/> syd01s01-in-f104.1e100.net<http://syd01s01-in-f104.1e100.net> (66.102.11.104)  627.500 ms  907.453 ms  432.102 ms
karl:~ karl$

Cheers!
Karl Kloppenborg

On 04/07/2010, at 16:38, Matthew Moyle-Croft wrote:

Karl,
I have no idea where you are.  If you're having an issue then at least a traceroute would be good as we terminate DSL in 13 sites in Australia, so even narrowing that down, especially with 9 IXes we peer at in Australia plus significant private peering, it's a bit tricky.

MMC

On 04/07/2010, at 3:55 PM, Karl Kloppenborg wrote:

Sorry didn't mean to use it as a support channel, was more asking if it is indeed related to the PIPE post.

:)

Cheers!
Karl Kloppenborg

On 04/07/2010, at 16:22, Matthew Moyle-Croft wrote:

Karl,
Thanks for all the detail,

I suggest you contact <https://secure.internode.on.net/contact/online/#support> https://secure.internode.on.net/contact/online/#support

MMC

On 04/07/2010, at 3:34 PM, Karl Kloppenborg wrote:

Noggers,

Seems I am getting really poor speeds on Internode residential plus some pretty big latency issues for google

karl:~ karl$ ping <http://google.com/> google.com<http://google.com>
PING <http://google.com/> google.com<http://google.com> (66.102.11.104): 56 data bytes
64 bytes from 66.102.11.104<http://66.102.11.104/>: icmp_seq=0 ttl=57 time=297.618 ms
64 bytes from 66.102.11.104<http://66.102.11.104/>: icmp_seq=1 ttl=57 time=136.979 ms
64 bytes from 66.102.11.104<http://66.102.11.104/>: icmp_seq=2 ttl=57 time=182.588 ms
64 bytes from 66.102.11.104<http://66.102.11.104/>: icmp_seq=3 ttl=57 time=240.112 ms
^C

I might just be reiterating over the PIPE issue though?

Cheers!
Karl Kloppenborg

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