[AusNOG] Anyone else experiencing high latency, low speeds through internode?

Karl Kloppenborg karl at karltec.net
Sun Jul 4 16:58:52 EST 2010


I just did what you said, disconnected all devices from my network, just down all background processes like bittorrent and what not.

karl:~ karl$ ping google.com
PING google.com (66.102.11.104): 56 data bytes
Request timeout for icmp_seq 0
64 bytes from 66.102.11.104: icmp_seq=0 ttl=57 time=1247.044 ms
64 bytes from 66.102.11.104: icmp_seq=1 ttl=57 time=1474.732 ms
64 bytes from 66.102.11.104: icmp_seq=2 ttl=57 time=1339.901 ms
64 bytes from 66.102.11.104: icmp_seq=3 ttl=57 time=1003.496 ms
Request timeout for icmp_seq 5
64 bytes from 66.102.11.104: icmp_seq=5 ttl=57 time=1778.328 ms
64 bytes from 66.102.11.104: icmp_seq=7 ttl=57 time=490.516 ms
64 bytes from 66.102.11.104: icmp_seq=8 ttl=57 time=673.923 ms
Request timeout for icmp_seq 9
64 bytes from 66.102.11.104: icmp_seq=9 ttl=57 time=1004.026 ms
64 bytes from 66.102.11.104: icmp_seq=10 ttl=57 time=1004.760 ms
64 bytes from 66.102.11.104: icmp_seq=11 ttl=57 time=1004.049 ms
64 bytes from 66.102.11.104: icmp_seq=12 ttl=57 time=505.699 ms
64 bytes from 66.102.11.104: icmp_seq=13 ttl=57 time=397.397 ms
64 bytes from 66.102.11.104: icmp_seq=14 ttl=57 time=135.554 ms
64 bytes from 66.102.11.104: icmp_seq=15 ttl=57 time=1004.349 ms
64 bytes from 66.102.11.104: icmp_seq=17 ttl=57 time=148.008 ms
64 bytes from 66.102.11.104: icmp_seq=18 ttl=57 time=105.495 ms
Request timeout for icmp_seq 19
64 bytes from 66.102.11.104: icmp_seq=19 ttl=57 time=1004.019 ms
64 bytes from 66.102.11.104: icmp_seq=20 ttl=57 time=1001.950 ms
64 bytes from 66.102.11.104: icmp_seq=21 ttl=57 time=924.164 ms
^C
--- google.com ping statistics ---
23 packets transmitted, 19 packets received, 17.4% packet loss
round-trip min/avg/max/stddev = 105.495/855.127/1778.328/450.816 ms
karl:~ karl$ 


Cheers!
Karl Kloppenborg


On 04/07/2010, at 16:56, Karl Kloppenborg wrote:

> I have already logged support with them...
> 
> Just thought I would like to see what your thoughts were,
> Seems a bit strange to just suddenly "Do" this.
> 
> Cheers!
> Karl Kloppenborg
> 
> 
> 
> 
> On 04/07/2010, at 16:52, Scott Howard wrote:
> 
>> 1300 788 233
>> 
>> Internode's customer support is excellent, and (with no offense to MMC!) far better than you're going to get here...
>> 
>>   Scott.
>> 
>> 
>> On Sat, Jul 3, 2010 at 11:47 PM, Karl Kloppenborg <karl at karltec.net> wrote:
>> Yeah,
>> Rebooted three - four times.
>> 
>> Checked all computers on the network (two of them) turned off the other one, plus checked my macbook for transfers happening in the background, nothing out of the normal.
>> 
>> I have also checked the DHCP table for any people who might have hacked and jumping my wifi (Tin foil hats :D )
>> 
>> Nothing out of the ordinary...
>> 
>> Very strange,
>> 
>> DSL Status:	Connected
>> DSL Modulation Mode:	MultiMode
>> DSL Path Mode:	Interleaved
>> Downstream Rate:	9888 kbps
>> Upstream Rate:	128 kbps
>> Downstream Margin:	9 db
>> Upstream Margin:	11 db
>> Downstream Line Attenuation:	25 db
>> Upstream Line Attenuation:	7.5 db
>> Downstream Transmit Power:	10 db
>> Upstream Transmit Power:	19 db
>> PVC Connection  
>> Encapsulation:	RFC 2516 PPPoE
>> Multiplexing:	LLC
>> Qos:	UBR
>> Pcr Rate:	0
>> Scr Rate:	0
>> Autodetect:	Enable
>> VPI:	8
>> VCI:	35
>> Enable:	Yes
>> PVC Status:	Up
>> 
>> 
>> 
>> Cheers!
>> Karl Kloppenborg
>> 
>> 
>> 
>> 
>> On 04/07/2010, at 16:43, Matthew Moyle-Croft wrote:
>> 
>>> You're seeing 700ms+ on the first hop.
>>> 
>>> I'd suggest checking if you're transferring a lot of stuff and/or just try rebooting your ADSL modem/router.
>>> 
>>> MMC
>>> 
>>> On 04/07/2010, at 4:10 PM, Karl Kloppenborg wrote:
>>> 
>>>> Hey Matthew,
>>>> 
>>>> You are right, how very noob of me to :P
>>>> 
>>>> karl:~ karl$ traceroute google.com
>>>> traceroute to google.com (66.102.11.104), 64 hops max, 52 byte packets
>>>>  1  192.168.1.1 (192.168.1.1)  4.504 ms  1.418 ms  1.175 ms
>>>>  2  lns20.syd7.internode.on.net (150.101.199.219)  981.656 ms  716.172 ms  818.604 ms
>>>>  3  te3-3.cor2.syd7.internode.on.net (150.101.195.13)  743.925 ms  688.767 ms  136.491 ms
>>>>  4  gi6-0-0-145.bdr1.syd6.internode.on.net (150.101.195.245)  142.577 ms  232.041 ms  921.565 ms
>>>>  5  gw.google.com (150.101.225.34)  1126.228 ms  920.613 ms  819.387 ms
>>>>  6  66.249.95.232 (66.249.95.232)  409.420 ms  408.016 ms  718.100 ms
>>>>  7  64.233.174.242 (64.233.174.242)  716.887 ms  939.990 ms  1228.640 ms
>>>>  8  syd01s01-in-f104.1e100.net (66.102.11.104)  627.500 ms  907.453 ms  432.102 ms
>>>> karl:~ karl$ 
>>>> 
>>>> 
>>>> 
>>>> Cheers!
>>>> Karl Kloppenborg
>>>> 
>>>> 
>>>> 
>>>> 
>>>> On 04/07/2010, at 16:38, Matthew Moyle-Croft wrote:
>>>> 
>>>>> Karl,
>>>>> I have no idea where you are.  If you're having an issue then at least a traceroute would be good as we terminate DSL in 13 sites in Australia, so even narrowing that down, especially with 9 IXes we peer at in Australia plus significant private peering, it's a bit tricky.
>>>>> 
>>>>> MMC
>>>>> 
>>>>> On 04/07/2010, at 3:55 PM, Karl Kloppenborg wrote:
>>>>> 
>>>>>> Sorry didn't mean to use it as a support channel, was more asking if it is indeed related to the PIPE post.
>>>>>> 
>>>>>> :)
>>>>>> 
>>>>>> Cheers!
>>>>>> Karl Kloppenborg
>>>>>> 
>>>>>> On 04/07/2010, at 16:22, Matthew Moyle-Croft wrote:
>>>>>> 
>>>>>>> Karl,
>>>>>>> Thanks for all the detail,
>>>>>>> 
>>>>>>> I suggest you contact https://secure.internode.on.net/contact/online/#support
>>>>>>> 
>>>>>>> MMC
>>>>>>> 
>>>>>>> On 04/07/2010, at 3:34 PM, Karl Kloppenborg wrote:
>>>>>>> 
>>>>>>>> Noggers,
>>>>>>>> 
>>>>>>>> Seems I am getting really poor speeds on Internode residential plus some pretty big latency issues for google
>>>>>>>> 
>>>>>>>> karl:~ karl$ ping google.com
>>>>>>>> PING google.com (66.102.11.104): 56 data bytes
>>>>>>>> 64 bytes from 66.102.11.104: icmp_seq=0 ttl=57 time=297.618 ms
>>>>>>>> 64 bytes from 66.102.11.104: icmp_seq=1 ttl=57 time=136.979 ms
>>>>>>>> 64 bytes from 66.102.11.104: icmp_seq=2 ttl=57 time=182.588 ms
>>>>>>>> 64 bytes from 66.102.11.104: icmp_seq=3 ttl=57 time=240.112 ms
>>>>>>>> ^C
>>>>>>>> 
>>>>>>>> I might just be reiterating over the PIPE issue though?
>>>>>>>> 
>>>>>>>> 
>>>>>>>> Cheers!
>>>>>>>> Karl Kloppenborg
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>>>> <ATT00001..txt>
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>> 
>>> 
>> 
>> 
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> 
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