[AusNOG] [off-topic] Samsung Galaxy S

[Darren Moss]

Hey Kai,

If I had a dollar for every complaint we've received regarding the Samsung Galaxy phone......

We've had a few of these connected up on our Hosted Exchange platform and the customers have the same complaints:

1. Poor battery life (number 1 problem - lucky to get 8 hours)
2. Crashing and hanging
3. Phone restarts at random
4. Slow to pick up mail (even when in push mode)

We fixed some with Voda via firmware upgrade, but the bottom line was they were just too painful.
There were too many "issues" and we couldn't get any real information from the telco or the vendor - similar to the old Nokia e75 handsets which were a disaster.

I thought that the handset could not possibly be that bad, so I bought one in November. It's sitting in a box at my Melbourne office after 1 week of use. Even the staff didn't want it after hearing my complaining.

Now I have a BB Torch - the best handset I have ever owned without a doubt (upgraded from BB Bold). It actually works, is fast and reliable.

HTH.

Regards, 
 
 
Darren Moss
General Manager
Australia and New Zealand

em3 People and Technology, Managed Technology Experts.

[p] 1300 131 083 extension 105 [f] 03 9017 2287
[e] Darren.Moss at em3.com.au [w] www.em3.com.au
PO Box 2333, Moorabbin VIC 3189

New Zealand Airedale Street, Auckland City
[p] 0800 888 285 [f] 09 887 0273
PO Box 39573, Howick 2045 

-----Original Message-----
From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Kai
Sent: Wednesday, 29 December 2010 8:02 PM
To: ausnog at ausnog.net
Subject: [AusNOG] [off-topic] Samsung Galaxy S

Hi guys and girls,

I hope you all had a great Christmas, I did! No prezzies, well no 
conventional prezzies, I had time with my family/friends for Christmas, 
that's all I wanted! :)

Sorry for the off-topic post, I wanted to ask everyone's valued opinions 
but feel free to reply off list with feedback.

Last Monday Broome's Optus repeater had issues and they had to get parts 
up from Perth (thanks to Chris Brown for the info), coincidentally 
that's also when my Samsung decided to play silly buggers. I initially 
thought there may be issues with Optus Broome repeater here because I 
have fluctuating signal strength meter readings when standing under the 
Optus repeater here, but, overall, the most annoying thing is random 
black screens and general slow performance.

Similar to the trouble this lady is having:
http://www.youtube.com/watch?v=cB1b0UrX9e0

Problems are intermittant enough to be annoying, ie I can't reproduce on 
cue but my phone is less than three months old, I expect it to work. I 
backed up my contacts and did a firmware upgrade last week, still 
doesn't work properley.

Anyone got similar issues?

In case anyone does have similar issues my details are:
Model GT-I9000
Firmware 2.2
Baseband version: I9000DTJP3
Kernel: 2.6.32.9
Build: FROYO.DTJP5

I am with VirginMobile, they use Optus mobile network.

Cheers
Kai
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