[AusNOG] Cisco 881 3G and Telstra NextG

[David Hughes]

As some sort of closure I thought I'd follow-up to this.  The NextG service in question is working as of about 4:00pm today.  It's taken over a week or time, having the SIM card replaced (twice), having the case escalated to Level 3 support several times, and finally for a level 2 tech to "reset the service again" to make it work.  I think I've spent about 3 days on hold ......

The nice thing is that the router came up straight away so my config was good all the time.  Looks like my Google-foo hasn't abandoned me yet  :)

Many thanks to all of those who contacted me off-list with suggestions of offers of help.  Very much appreciated.


David
...

On 18/11/2009, at 12:09 PM, David Hughes wrote:

> Hey all,
> 
> I have sitting in front of me an 881 with a PCEX-3G-HSPA express card sticking out the front.  I also have a brand spanking new Telstra NextG SIM.  But that's about as far as this story goes.
> 
> Does anyone have any recent experience with the above?  Particularly the NextG  (not bigpond etc) setup?  If I drop the sim from my iPhone into it and reconfigure the APN all works just fine so it's something specific with the NextG APN or related config.  Talking to Telstra left me a little exhausted when after an hour and 7 different teams they still asked me what sort of phone I was using .....  :(