[AusNOG] Big Air Outage

David Hooton david.hooton at platformnetworks.net
Thu May 14 09:03:31 EST 2009

We’ve started to see portions of Bigairs network returning to semi-normality over the last 15 minutes.

Kind Regards,

David Hooton
Managing Director
Platform Networks

3G wireless data solutions from Platform Networks - Ask me for more information

From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Tony
Sent: Thursday, 14 May 2009 8:51 AM
To: ausnog at ausnog.net
Subject: Re: [AusNOG] Big Air Outage

I believe all of Big Air is down, our logs show from 0223 this morning. Our internal updates this morning are:

7:13 - Spoke to Big Air - thay are having a global network issue - no ETA yet..
8:01 - Big Air has confirmed - the ETA is 8:30 am, but the are not guarantee.

Obviously 0830 has been and gone and it's still not fixed.

You won't get any phones, they run all of their phones as VoIP over their own network which means when the network goes down you can't call them (which I personally think isn't the best idea). Best bet is to call any mobile numbers you have for them, which is what we do in this kind of situation.


--- On Thu, 14/5/09, Stephen Schwetz <stephen at schwetz.id.au> wrote:

From: Stephen Schwetz <stephen at schwetz.id.au>
Subject: [AusNOG] Big Air Outage
To: ausnog at ausnog.net
Date: Thursday, 14 May, 2009, 8:10 AM
Hi All,

I have a bigair link that stated paging as down this morning at about
0230h this morning. I have been trying to contact bigair, but it looks like
it is being diverted to a mobile, but not answering. It must be a major
issue, as i can not even get a response to a dig against their domain.

Does anyone else see this problem, or have any info on what is going on?


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