[AusNOG] Optusnet.com.au DNS administrator contact

[Shaun Dwyer]

Yeah, we've been bitten by their misconfigured mail servers before  
too. Its been going on for years with Telstra :(

Wouldn't be such a big deal if it was a small ISP.. but unfortunately  
Telstra/Optus have a large enough chunk of the market that you're  
bound to be bitten in these circumstances.

The only thing thats given away to our customer that Telstra are  
causing problems for them for recieving mail is that their Telstra  
mailbox is now bouncing messages saying 'mailbox full'.  Duh!

If anyone in optus land is listening, please get in touch with me!

Cheers!
-Shaun


On 27/03/2009, at 3:18 PM, dasmo wrote:

> Took Telstra ages to stop doing this. Worse with them was their mail
> server - If you had an account with one of their hosting arms all mail
> from bigpond customers to you would bounce or just vanish (as it went
> into your Telstra hosted mail box). I was thinking of setting up an
> account with them for gmail.com or hotmail.com to teach them a lesson,
> but that would be wrong.
>
>
>
>
> On 27/03/2009, at 2:48 PM, Shaun Dwyer wrote:
>
>> Hi,
>>
>> Does anyone have a contact for some one responsible for the
>> management/
>> maintenance of ns1/ns2.optusnet.com.au ?
>>
>> We have a customer that  moved to us 23rd of Feb from optusnet for
>> their domain hosting and optus's misconfigured DNS servers still are
>> answering authoritatively to queries for this domain, so any optus
>> customers are unable to send mail to said customer.
>>
>> The customer has called optus 5 or 6 times now and every time been
>> told 'problems not with us, you're not even a customer anymore, when
>> you left, we removed your data/records etc'.
>> Love the level 1 support brushoff.
>>
>> When are ISPs etc going to learn that having your caching servers and
>> your authoritative servers running on the same IP (ie, default bind
>> configuration) is retarded beyond belief?
>> All it does is hurt your customers in cases like this by serving up
>> incorrect data to them, especially in cases like this.
>>
>> </rant>
>>
>> I just want this fixed.
>>
>> Cheers!
>> -Shaun
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